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Thread: Reg borrowed license install shield 2016

  1. #1
    Join Date
    Mar 2014
    Posts
    7

    Reg borrowed license install shield 2016

    Hi,

    I have install shield 2016 license server configured and we have been using it for quite sometime and till we have a valid license. Yesterday, we tried to switch to different license server for sometime but put number of days in the borrow license dialogue accidentally.

    With that, we are not able to connect to any license server here is the error,

    "Unable to connect to license server. Are you sure you want to proceed?"

    "license error" license file does not support this version (21, 126)"

    This machine has been able to get license up to yesterday and i just crossed checked with other machine (with same license server) and only difference in the log file is,

    "Using Borrowed License -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 494"

    "Not using Borrowed License -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 498"


    Using Borrowed License -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 494
    lc_new_job returned 0 Job: 9080088 -- File: FlexLicensing\FlexJobManager.cpp, Line: 72
    Using CheckOutFilterLS -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 645
    AcquireLicense -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 1220
    Checkout result = -73 -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 1227
    Checkout failed, Error LM_LOCALFILTER -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 1256"

    How do i disable borrow license ?

    are there any file/register if i delete them so that this machine by default would not try Borrow licence
    Last edited by sudhapo; 02-20-2018 at 01:55 AM.

  2. #2
    Join Date
    Nov 2016
    Posts
    15
    Try to return the license via the cmdline:

    Open CMD prompt
    cd C:\Program Files (x86)\InstallShield\{year}\System
    TSConfig.exe /return


    Re-open UI.

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