Community Forums
Results 1 to 4 of 4

Thread: Link from Software Customer Support?

  1. #1
    Join Date
    Jul 2003
    Location
    North Kingstown, RI, USA
    Posts
    1,335

    Link from Software Customer Support?

    The link for Forums in Customer Community takes me to a Sales Force login page. I didn't see any redirect to the forum login? Is there a wrong path for this link?
    I tried to login using my forum credentials but that did not work.
    Regards,
    Dan Lee

    Release Engineer

  2. #2
    Join Date
    Dec 2003
    Posts
    67
    Hi Dan,
    Are you saying that you're trying to gain access to the Customer Community > https://flexeracommunity.force.com/customer/?

  3. #3
    Join Date
    Jul 2003
    Location
    North Kingstown, RI, USA
    Posts
    1,335
    Quote Originally Posted by AdminCherylV View Post
    Hi Dan,
    Are you saying that you're trying to gain access to the Customer Community > https://flexeracommunity.force.com/customer/?
    No, this page comes up successfully.

    However, on this page is a link for 'Forums' in the top navigation bar. This should direct me to the forum, instead it launches a login for Sales Force. It only seems to be the Navigation bar link that is problematic. The link within the body of the page goes to the correct site.
    Regards,
    Dan Lee

    Release Engineer

  4. #4
    Join Date
    Dec 2003
    Posts
    67
    I don't think I can reproduce what's happening. Can you confirm these are the steps you're taking?

    I went here: https://flexeracommunity.force.com/customer/
    Clicked on the Forums link and it takes me directly here: https://community.flexerasoftware.com/

    You're saying it takes you to a login page? Are you logged into the Customer Community at this point?

    Name:  Capture.PNG
Views: 16
Size:  36.9 KB

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •