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Thread: Install Visual C++ 2015 redistributable when redist update 3 already exists

  1. #1
    Join Date
    Sep 2017
    Posts
    3

    Install Visual C++ 2015 redistributable when redist update 3 already exists

    I have a computer with Visual C++ 2015 redistributable update 3 installed.
    Now, I'm trying to run a setup file that has Visual C++ 2015 redistributable (with no update) x86 and x64.

    Setup fails.
    I'm getting the follwing error message:
    "The installation of Microsoft Visual C++ 2015 redistributable package (x86) appears to have failed...."
    I'm also getting an error for x64.

    It looks that I need to edit prq for both x64 anx x86 package.
    Any ideas how to handle this?

  2. #2
    Join Date
    Apr 2008
    Posts
    125

    Update the prerequisite condition?

    It sounds like you might need to update the prerequisite condition. The canned InstallShield Visual C++ 2015 x86 condition looks for a registry key that does not exist. You have update 3 already installed but it probably has a different registry key so it tries to install. But since the Visual C++ runtime that is already on the system is newer - you might run into problems. What are your thoughts on making the Visual C++ 2015 prerequisite update 3 in your install? Keep in mind that it you switch to it, you need to uncheck the old one.

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