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Thread: Uninstall is not removing all folders on Windows Server 2016

  1. #1
    Join Date
    Sep 2017

    Uninstall is not removing all folders on Windows Server 2016

    Uninstalling our product on s Windows Server 2016 does not remove the jre or the Uninstall_Product folders. Uninstalling on other window platforms, everything is removed properly. Any reason why product won't fully uninstall on Windows Server 2016.

  2. #2
    Join Date
    Oct 2017

    Same Issue

    I'm also seeing the same Issue in Windows 2016. A java process remains after successfully running the uninstaller. Note that this java process was spawned by the uninstaller, not the application being uninstalled. Something holds a lock on the jre folder (presumable the java process). Once I manually kill the process, I am able to remove the jre folder.

    The uninstall logs are reporting a successful removal of the folder, but the jre folder still remains.

    Uninstall Folder: C:\Program Files\FOLDER\jre
    Status: SUCCESSFUL

    I'm assuming this is an InstallAnywhere bug.

    We are using InstallAnywhere 2017.
    Last edited by jlevac; Yesterday at 10:18 AM.

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