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Thread: InstallShield Reactivation failed with error 50041

  1. #1
    Join Date
    Jul 2017

    Unhappy InstallShield Reactivation failed with error 50041

    a few days ago my registered copy of InstallShield 2013 Professional started asking for a reactivation.
    I choose "Reactivate", but unlike the previous times, the process failed with the following error:

    Name:  is - internet activation failed.png
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    Obviously the PC is connected to Internet and there is no proxy.

    Thinking there was some problem in Flex License Server, I opted for the offline activation.
    I shortly received the license response file.
    At first the dialog for pasting/loading response file did not appear, but after reading this post, I was able to make it appear and hence the offline reactivation process completed... at least apparently.
    In fact, I'm pretty disappointed to discover that each time I run InstallShield the reactivation dialog keeps showing again, and again, and again...

    I attached InstallShield log file found in folder C:\Program Files (x86)\InstallShield\2013\System, I believe could be useful...

    Thanks for any help
    Attached Files Attached Files

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