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Thread: Product Failed to install with error "Installer User Interface Mode Not Supported"

  1. #6
    Join Date
    Jun 2002
    Location
    Detroit, MI
    Posts
    165
    I found this old thread that could be your problem. Has to do with signed jars in your dependencies. Check it out.

    https://community.flexerasoftware.co...-as-dependency

  2. #7
    Join Date
    Jan 2015
    Posts
    36
    My problem is resolved by setting DISPLAY="" , on target machine DISPLAY env variable has been set to something else, this is why my installer is ending up with console mode not supported error. Thanks alot for all your help guys.

  3. #8
    Join Date
    Sep 2017
    Posts
    1

    LeanFTSetup installation issue in Linux server

    user.dir == /opt/apps/install.dir.123568
    user.language == en
    user.region == null
    __________________________________________________________________________

    XMLScriptReader: unable to parse the provided script file. File may have been invalid...
    java.lang.NullPointerException
    at Flexeraan8.am(Unknown Source)
    at Flexeraan8.ak(Unknown Source)
    at Flexeraan8$1.aa(Unknown Source)
    at Flexeraair.ad(Unknown Source)
    at Flexeraan8.ac(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.b1(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.a8(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.au(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
    at com.zerog.ia.installer.Main.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.zerog.lax.LAX.launch(Unknown Source)
    at com.zerog.lax.LAX.main(Unknown Source)
    Unable to load the script.

    =======================================================

    Installer User Interface Mode Not Supported

    Unable to load and to prepare the installer in console or silent mode.

    =======================================================

    SHUTDOWN REQUESTED
    (X) commiting registry
    (X) shutting down service manager
    (X) cleaning up temporary directories
    System's temporary directory = /tmp
    Exiting with exit code: 2000
    cleanUp()
    calling cleanUpUNIX()


    Note : Tried by setting up DISPLAY="", but still facing issue. Please help on this asap.

  4. #9
    Join Date
    Sep 2017
    Posts
    1

    export DISPLAY

    Quote Originally Posted by RamyaLogalingam View Post
    user.dir == /opt/apps/install.dir.123568
    user.language == en
    user.region == null
    __________________________________________________________________________

    XMLScriptReader: unable to parse the provided script file. File may have been invalid...
    java.lang.NullPointerException
    at Flexeraan8.am(Unknown Source)
    at Flexeraan8.ak(Unknown Source)
    at Flexeraan8$1.aa(Unknown Source)
    at Flexeraair.ad(Unknown Source)
    at Flexeraan8.ac(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.b1(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.a8(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.au(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
    at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
    at com.zerog.ia.installer.Main.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.zerog.lax.LAX.launch(Unknown Source)
    at com.zerog.lax.LAX.main(Unknown Source)
    Unable to load the script.

    =======================================================

    Installer User Interface Mode Not Supported

    Unable to load and to prepare the installer in console or silent mode.

    =======================================================

    SHUTDOWN REQUESTED
    (X) commiting registry
    (X) shutting down service manager
    (X) cleaning up temporary directories
    System's temporary directory = /tmp
    Exiting with exit code: 2000
    cleanUp()
    calling cleanUpUNIX()


    Note : Tried by setting up DISPLAY="", but still facing issue. Please help on this asap.

    This worked for me:

    DISPLAY=""
    export DISPLAY

    Just in case you didn't do the export piece.

  5. #10
    Join Date
    Sep 2017
    Posts
    1
    Quote Originally Posted by sturge View Post
    Try running this after entering "export LAX_DEBUG=true" if you haven't already. Maybe it will give more info

    I did find this link. aboutmens review of sizegenetics Not sure if it relates to you. It suggests a Linux library is missing.

    http://www.novell.com/support/kb/doc.php?id=3942266
    this link. Not working ?
    Last edited by fiosbor; 10-03-2017 at 12:36 PM.

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