Email Notifications at Workflow Submission
In WFM 2016, is there a way to trigger an email notification when a workflow is submitted, but before the first step in the first phase has begun? I am looking to notify users in a particular role at the time of submission, because they will not be the ones creating the workflow but need to complete the initial steps. I can't get the email to trigger until the first step is actually opened. In my template, i have set the notifications for this role when the phase is initiated, so my question is what actually constitutes initiation?