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Thread: InstallShield 2014 Express stopped working. Reactivation is not working.

  1. #1
    Join Date
    Aug 2016
    Posts
    2

    InstallShield 2014 Express stopped working. Reactivation is not working.

    Hello,

    My 2 years ago bought InstallShield 2014 Express suddenly stopped working. It requires reactivation and automatic reactivation is not working. It gives error "51406 Fulfillment record is disabled". Offline activation gives me activation.xml but I have no idea what to do with it. At the end of the offline registration dialog says that product is now registered but it still opens activation wizard when I try to start it. How I can get InstallShield started again?

  2. #2
    Join Date
    Oct 2007
    Location
    Schaumburg, IL
    Posts
    324
    Hi,

    Please contact support. They will be able to help you.

    Thanks!
    Alpesh
    Flexera Software Technical Support

  3. #3
    Join Date
    Aug 2016
    Posts
    2

    Thumbs up Problem solved

    Activation problem was pretty persistent but customer support was great and helped me though it!

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