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Thread: isdev.exe 2014 crash: Workaroud

  1. #1
    Join Date
    Jan 2002
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    504

    Exclamation isdev.exe 2014 crash: Workaroud

    The Microsoft update that has caused the issue is Microsoft security update (KB2962872) July 8.

    MS14-037: Security update for Internet Explorer versions 6, 7, 8, 9, 10, and 11: July 8, 2014

    http://support.microsoft.com/kb/2962872.

    You can uninstall this update as a temporary workaround and InstallShield should be able to launch again.
    Sincerelly,

    roman

  2. #2
    Join Date
    Jul 2014
    Posts
    1

    Windows Update 2962872 causes InstallShield Crash

    We found the same issue this morning. We use several versions of the product and they all suffered from the update. We suspect that it has to do with communication to the IS license server.
    Last edited by engrchas; 07-09-2014 at 09:53 AM. Reason: Better title and more description.

  3. #3
    MichaelU's Avatar
    MichaelU is offline InstallShield Software Engineer
    Join Date
    Jan 2004
    Location
    Schaumburg, IL
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    4,683
    Everyone, we are actively looking into the incompatibility with many versions of InstallShield and Microsoft's recent security update to IE (KB 2962872). Further information and updates will be available on the InstallShield 2014 Sticky.
    Michael Urman - Staff Software Engineer - Flexera Software: InstallShield Team

  4. #4
    Join Date
    Jul 2014
    Posts
    1
    Just FYI. The problem exists all the way back to InstallShield 11. I know it's an old version, and no longer supported, but it still works well for us. It would be great if we could get it working again. (Without workarounds).

  5. #5
    Join Date
    Jul 2014
    Posts
    1

    Help Htm files

    We are still using InstallShield 2011 Admin studio edition and working on going to 2014 in our QA environment. Removing security the patch is not an option in our production environment. Please post which htm files need to be removed for the InstallShield / Admin Studio products to work in the short run.

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