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Thread: Installation not working on Windows XP

  1. #1
    Join Date
    Mar 2013
    Posts
    23

    Installation not working on Windows XP

    Our InstallShield 2013 Express project allows us to install our software on windows vista, 7, and 8 but not XP. You can click on setup.exe, click next but then on the license agreement screen you can't click next. You can click back and cancel but when you click next nothing happens, no error messages, just nothing.

    Any ideas?

  2. #2
    Join Date
    Apr 2013
    Posts
    7
    Do you have custom actions ? Maybe that's the cause.

  3. #3
    Join Date
    Mar 2013
    Posts
    23
    Yes I do, and changing that seems to have fixed that issue for now, thank you!

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