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Thread: Uninstallation is not removing jre folder on AIX machine

  1. #6
    Join Date
    Oct 2009
    Posts
    74
    Hi,

    I am using AIX version : AIX 5.3

    HP-UX Version : HP-UX eshxh001 B.11.23 U ia64

    Thanks,
    Vijji123

  2. #7
    Join Date
    Jan 2009
    Location
    Bangalore, India
    Posts
    31

    Narrowing down to AIX 5.3

    Hello Vijay,

    IA 2010 basic template project built with bundled vm [downloaded], i am seeing that all the uninstaller resources and folders gets removed.

    Please try getting us debug information's that could provide us the direction as to whats happening at your end.

    Basically we should be looking at the keywords in log files like :
    UninstallCategory: Folders... --This list should contain the jre folder location
    cleanUpUnix .. -- jre files listed to be cleaned up.

    and the exit code has to be ''0''
    Last edited by shemareddy; 04-14-2010 at 10:38 AM. Reason: missed a line
    Sudeep H S
    Senior Developer, InstallAnywhere
    Flexera Software.

  3. #8
    Join Date
    Oct 2009
    Posts
    74
    Hi,

    I am pasting the output generated after installation here.I was unable to generate uninstallation log.Please let me know how to generate uninstallation log. By default we are not generating uninstallation log.Even we modify the entries stderr, stdout,stdin in Uninstall_**.lax file, we are not getting anything related to uninstallation.


    Installer output log:
    __________________________________________________________________________

    Thu Apr 15 15:31:25 EST 2010

    Free Memory: 10002 kB
    Total Memory: 16384 kB

    java.class.path:
    /tmp/install.dir.254128/InstallerData
    /tmp/install.dir.254128/InstallerData/installer.zip

    ZGUtil.CLASS_PATH:
    /tmp/install.dir.254128/InstallerData
    /tmp/install.dir.254128/InstallerData/installer.zip

    sun.boot.class.path:
    /tmp/install.dir.254128/AIX/resource/jre/lib/vm.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/annotation.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/beans.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/java.util.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/jndi.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/logging.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/security.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/sql.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmorb.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmorbapi.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmcfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/rt.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/charsets.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/resources.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmpkcs.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmcertpathfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjgssfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjssefw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmsaslfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjcefw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjgssprovider.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjsseprovider2.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmcertpathprovider.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmxmlcrypto.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/management-agent.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/xml.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/jlm.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/javascript.jar

    java.ext.dirs:
    /tmp/install.dir.254128/AIX/resource/jre/lib/ext

    java.version == 1.6.0 (Java 1)
    java.vm.name == IBM J9 VM
    java.vm.vendor == IBM Corporation
    java.vm.version == 2.4
    java.vm.specification.name == Java Virtual Machine Specification
    java.vm.specification.vendor == Sun Microsystems Inc.
    java.vm.specification.version == 1.0
    java.specification.name == Java Platform API Specification
    java.specification.vendor == Sun Microsystems Inc.
    java.specification.version == 1.6
    java.vendor == IBM Corporation
    java.vendor.url == http://www.ibm.com/
    java.class.version == 50.0
    java.compiler == NONE
    java.home == /tmp/install.dir.254128/AIX/resource/jre
    java.io.tmpdir == /tmp/
    os.name == AIX
    os.arch == ppc
    os.version == 5.3
    path.separator == :
    file.separator == /
    file.encoding == ISO8859-1
    user.name == tower
    user.home == /etc/tower
    user.dir == /tmp/install.dir.254128
    user.language == en
    user.region == null
    __________________________________________________________________________

    Install Begin: Thu Apr 15 15:29:01 EST 2010
    Install End: Thu Apr 15 15:31:23 EST 2010

    Installed by InstallAnywhere 10.0 Enterprise Build 3657


    User Interactions
    -----------------


    #IDM Medical Records Server
    #--------------------------
    PROMPT_USER_CHOSEN_OPTION1=0
    PROMPT_USER_CHOSEN_OPTION3=0

    Summary
    -------

    Installation: Successful.

    39 Successes
    0 Warnings
    0 NonFatalErrors
    0 FatalErrors

    Action Notes:

    None

    Install Log Detail:

    Install Action: InstallAnywhere Variables
    Status: SUCCESSFUL

    Install Action: InstallAnywhere Variable
    Status: SUCCESSFUL

    Install Action: InstallAnywhere Variable
    Status: SUCCESSFUL

    Install Action: InstallAnywhere Variable
    Status: SUCCESSFUL

    Install Action: InstallAnywhere Variable
    Status: SUCCESSFUL

    Install Action: InstallAnywhere Variable
    Status: SUCCESSFUL

    Install Action: InstallAnywhere Variable
    Status: SUCCESSFUL

    Install Action: null
    Status: SUCCESSFUL

    Install Action: null
    Status: SUCCESSFUL

    Install Action: null
    Status: SUCCESSFUL

    Execute Script/Batch file: $L{Installer.esignserver.preinstall.checkidmservice8} ($IDM_INSTANCE_USER_NAME$) $L{Installer.esignserver.preinstall.checkidmservice9}
    Status: SUCCESSFUL

    Install Action: null
    Status: SUCCESSFUL

    Install Action: null
    Status: SUCCESSFUL

    Check Disk Space: /home/runtime
    Status: SUCCESSFUL
    Additional Notes: NOTE - Required Disk Space: 128,519,105; Free Disk Space: 3,635,937,280

    Install Directory: /home/runtime/is/
    Status: SUCCESSFUL
    Additional Notes: NOTE - Directory already existed

    Install Directory: /home/runtime/is/esign/
    Status: SUCCESSFUL
    Additional Notes: NOTE - Directory already existed

    Install Directory: /tmp/781617.tmp/
    Status: SUCCESSFUL
    Additional Notes: NOTE - Directory already existed

    Install Directory: /tmp/781617.tmp/AIX/
    Status: SUCCESSFUL


    Install Directory: /home/runtime/
    Status: SUCCESSFUL
    Additional Notes: NOTE - Directory already existed

    Modify Text File - Single File: New File /home/runtime//is/log/esign_handler
    Status: SUCCESSFUL

    Modify Text File - Single File: New File /home/runtime//is/log/esign
    Status: SUCCESSFUL

    Install Directory: /home/runtime/Uninstall_IDM Medical Records Server/
    Status: SUCCESSFUL

    Install Uninstaller: IDM Medical Records Server (Install All Uninstaller Components)
    Status: SUCCESSFUL

    Install Directory: /home/runtime/jre
    Status: SUCCESSFUL

    Install JRE: /home/runtime/jre
    Status: SUCCESSFUL


    Install File: /home/runtime/Uninstall_IDM Medical Records Server/Uninstall_IDM_Medical_Records_Server.lax
    Status: SUCCESSFUL

    Install Uninstaller: IDM Medical Records Server (Install All Uninstaller Components)
    Status: SUCCESSFUL

    Install Directory: /tmp/781617.tmp/AIX/
    Status: SUCCESSFUL
    Additional Notes: NOTE - Directory already existed

    Install File: /tmp/781617.tmp/AIX/init_esign_db.sh
    Status: SUCCESSFUL

    Copy File: Destination: /home/runtime/db/bin/init_esign_db.sh
    Status: SUCCESSFUL

    Install File: /tmp/781617.tmp/AIX/es_handler
    Status: SUCCESSFUL

    Copy File: Destination: /home/runtime/is/system/es_handler
    Status: SUCCESSFUL

    Install File: /tmp/781617.tmp/AIX/init_dicom_db.sh
    Status: SUCCESSFUL

    Copy File: Destination: /home/runtime/db/bin/init_dicom_db.sh
    Status: SUCCESSFUL


    Execute Script/Batch file: $L{Installer.esignserver.postinstall.changefilepermissions}
    Status: SUCCESSFUL

    Execute Script/Batch file: $L{Installer.esignserver.postinstall.restarting.pleasewait}
    Status: SUCCESSFUL


    Log output that is generated in tmp folder:

    IAResourceBundle: create resource bundle: en
    java.io.FileNotFoundException: /tmp/install.dir.254128/AIX/resource/jre/lib/logging.properties (A file or directory in the path name does not exist.)
    at java.io.FileInputStream.open(Native Method)
    at java.io.FileInputStream.<init>(FileInputStream.java:112)
    at java.io.FileInputStream.<init>(FileInputStream.java:72)
    at java.util.logging.LogManager.readConfiguration(LogManager.java:464)
    at java.util.logging.LogManager$3.run(LogManager.java:226)
    at java.security.AccessController.doPrivileged(AccessController.java:202)
    at java.util.logging.LogManager.<clinit>(LogManager.java:212)
    at java.lang.J9VMInternals.initializeImpl(Native Method)
    at java.lang.J9VMInternals.initialize(J9VMInternals.java:200)
    at java.util.logging.Logger.getLoggerWithRes(Logger.java:342)
    at java.util.logging.Logger.getLogger(Logger.java:372)
    at java.awt.Component.<clinit>(Component.java:177)
    at java.lang.J9VMInternals.initializeImpl(Native Method)
    at java.lang.J9VMInternals.initialize(J9VMInternals.java:200)
    at java.lang.J9VMInternals.initialize(J9VMInternals.java:167)
    at java.lang.J9VMInternals.initialize(J9VMInternals.java:167)
    at com.zerog.ia.installer.util.BidiUtilImpl.setDefaultLocale(DashoA10*..)
    at ZeroGbb.a(DashoA10*..)
    at com.zerog.ia.installer.LifeCycleManager.q(DashoA10*..)
    at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
    at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
    at com.zerog.ia.installer.Main.main(DashoA10*..)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:45)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
    at java.lang.reflect.Method.invoke(Method.java:599)
    at com.zerog.lax.LAX.launch(DashoA10*..)
    at com.zerog.lax.LAX.main(DashoA10*..)
    __________________________________________________________________________

    InstallAnywhere 2009
    Version: 10.0
    __________________________________________________________________________

    Thu Apr 15 15:28:49 EST 2010

    Free Memory: 12411 kB
    Total Memory: 16384 kB

    No Arguments

    java.class.path:
    /tmp/install.dir.254128/InstallerData
    /tmp/install.dir.254128/InstallerData/installer.zip

    ZGUtil.CLASS_PATH:
    /tmp/install.dir.254128/InstallerData
    /tmp/install.dir.254128/InstallerData/installer.zip

    sun.boot.class.path:
    /tmp/install.dir.254128/AIX/resource/jre/lib/vm.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/annotation.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/beans.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/java.util.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/jndi.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/logging.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/security.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/sql.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmorb.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmorbapi.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmcfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/rt.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/charsets.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/resources.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmpkcs.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmcertpathfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjgssfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjssefw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmsaslfw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjcefw.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjgssprovider.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmjsseprovider2.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmcertpathprovider.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/ibmxmlcrypto.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/management-agent.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/xml.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/jlm.jar
    /tmp/install.dir.254128/AIX/resource/jre/lib/javascript.jar

    java.ext.dirs:
    /tmp/install.dir.254128/AIX/resource/jre/lib/ext

    java.version == 1.6.0 (Java 1)
    java.vm.name == IBM J9 VM
    java.vm.vendor == IBM Corporation
    java.vm.version == 2.4
    java.vm.specification.name == Java Virtual Machine Specification
    java.vm.specification.vendor == Sun Microsystems Inc.
    java.vm.specification.version == 1.0
    java.specification.name == Java Platform API Specification
    java.specification.vendor == Sun Microsystems Inc.
    java.specification.version == 1.6
    java.vendor == IBM Corporation
    java.vendor.url == http://www.ibm.com/
    java.class.version == 50.0
    java.compiler == NONE
    java.home == /tmp/install.dir.254128/AIX/resource/jre
    java.io.tmpdir == /tmp/
    os.name == AIX
    os.arch == ppc
    os.version == 5.3
    path.separator == :
    file.separator == /
    file.encoding == ISO8859-1
    user.name == tower
    user.home == /etc/tower
    user.dir == /tmp/install.dir.254128
    user.language == en
    user.region == null
    __________________________________________________________________________

    System's temporary directory = /tmp

    Loading externalized properties

    ZGFile.rlistHelper: strange absence of: "javaws"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "jmxremote.access"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "jmxremote.password.template"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "management.properties"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "snmp.acl.template"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "libjvm.a"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "libjvm.a"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "libjsig.a"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "java.policy"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "java.security"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "javaws.policy"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "jaxp.properties.sample"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "logging.properties"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "xalan.properties"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "xerces.properties"
    ZGFile.rlistHelper: probably an icon file.
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.IntroActionConsole
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.LicenseAgrActionConsole
    INFO : getting the operating system type
    INFO : operating system type is :AIX
    INFO : checking IDM Server Installation
    INFO : honcho file path is : /home/runtime/is/system/honcho
    INFO : the file or directory you are searching exists.
    INFO : checking IDM Server status on Non-Windows
    INFO : is service running :Online
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.PromptUserConsole
    INFO : checking disk space
    could not load service implementor com.ibm.wizard.platform.linux.LinuxSystemUtilServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.ibm.wizard.platform.linux.LinuxSystemUtilServiceImpl
    could not load service implementor com.installshield.wizard.platform.genericunix.service.system.GenericUnixSystemUtilServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.genericunix.service.system.GenericUnixSystemUtilServiceImpl
    could not load service implementor com.installshield.wizard.platform.macosx.service.system.MacOSXSystemUtilServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.macosx.service.system.MacOSXSystemUtilServiceImpl
    could not load service implementor com.installshield.wizard.platform.solaris.SolarisSystemUtilServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.solaris.SolarisSystemUtilServiceImpl
    could not load service implementor com.installshield.wizard.platform.hpux.service.system.HpuxSystemUtilServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.hpux.service.system.HpuxSystemUtilServiceImpl
    could not load service implementor com.ibm.wizard.platform.linux.LinuxFileServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.ibm.wizard.platform.linux.LinuxFileServiceImpl
    could not load service implementor com.installshield.wizard.platform.genericunix.service.file.GenericUnixFileServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.genericunix.service.file.GenericUnixFileServiceImpl
    could not load service implementor com.installshield.wizard.platform.macosx.service.file.MacOSXFileServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.macosx.service.file.MacOSXFileServiceImpl
    could not load service implementor com.installshield.wizard.platform.solaris.SolarisFileServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.solaris.SolarisFileServiceImpl
    could not load service implementor com.installshield.wizard.platform.hpux.service.file.HpuxFileServiceImpl due to the following exception: java.lang.ClassNotFoundException: com.installshield.wizard.platform.hpux.service.file.HpuxFileServiceImpl
    INFO : Available Disk space (MB) = 3467.5MB
    INFO : Required Disk space (MB) = 122.5MB
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.InstallSummaryConsole
    INFO : logging Prerequsite Checks
    INFO : installer mode : CONSOLE
    INFO : IDM Server Installed : true
    INFO : is_service_running : running
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.CheckDiskSpaceConsole
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.InstallProgressConsole
    installUnixJRE: the source VM tar: /tmp/install.dir.254128/AIX/resource/vm.tar
    exists = true
    installUnixJRE: the source VMRoot: /tmp/install.dir.254128/AIX/resource/jre
    exists = true
    installUnixJRE: the dest VMRoot: /home/runtime/jre
    exists = true
    #
    # INSTALLING VM: /home/runtime/jre
    #

    installUnixJRE: Using new TAR technique...
    Destination path for tar extraction (sans 'jre') =
    /home/runtime

    installUnixJRE: install shell script:
    #!/bin/sh
    echo "InstallUnixJRE Script begun..."
    cd '/home/runtime'
    tar xf '/tmp/install.dir.254128/AIX/resource/vm.tar'
    echo "...InstallUnixJRE Script complete."
    ##### SCRIPT END ############

    XMLScriptWriter: No Installation Objects were skipped
    Retrying Installables deferred in pass 0
    Deferral retries done because:
    There were no deferrals in the last pass.
    RepositoryManager: repository successfully written to stable storage
    RepositoryManager: repository successfully written to stable storage
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.PromptUserConsole
    ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.InstallCompleteActionConsole
    SHUTDOWN REQUESTED
    (X) commiting registry

    REGISTRY ALREADY STORED!

    (X) shutting down service manager
    (X) cleaning up temporary directories
    ZGFile.rlistHelper: strange absence of: "javaws"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "jmxremote.access"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "jmxremote.password.template"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "management.properties"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "snmp.acl.template"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "libjvm.a"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "libjvm.a"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "libjsig.a"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "java.policy"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "java.security"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "javaws.policy"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "jaxp.properties.sample"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "logging.properties"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "xalan.properties"
    ZGFile.rlistHelper: probably an icon file.
    ZGFile.rlistHelper: strange absence of: "xerces.properties"
    ZGFile.rlistHelper: probably an icon file.
    cleanUp()
    calling cleanUpUNIX()
    Exiting with exit code: 0

    Thanks,
    Vijji123

  4. #9
    Join Date
    Jul 2008
    Location
    Bangalore, India
    Posts
    103
    Hi Vijji123,

    Again, this is a IA 2009 issue and this forum is dedicated to IA 2010. You can find the IA 2009 forum here.
    http://community.flexerasoftware.com...play.php?f=251

    This issue does not appear with IA 2010.

    Thanks,
    Jiju
    Jiju Jacob
    Engineering Manager, InstallAnywhere
    Flexera Software

  5. #10
    Join Date
    Mar 2006
    Location
    Paris, France
    Posts
    2,147

    Exclamation

    I've seen a somewhat similar issue in IA 2010 SP1 Hotfix A. Everything is uninstalled in the jre folder EXCEPT a javaws subfolder, which contains a peculiar link jawaws linking to itself (a recursive link if you want). Maybe IA is confused by this.
    Vlad

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