View Full Version : Urgent -- Installation fails

04-14-2002, 11:18 PM
One of our customer upgraded his system from Win98 to Win2000, after that he is not able install Our product. The user tried installation in Admin Mode and User Mode. The both instllation fails. The log file is

=== Verbose logging started: 04/12/2002 9:38:00 Build type: SHIP UNICODE 2.00.2600.00 Calling process: C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe ===
This installation is forbidden by system policy. Contact your system administrator.
=== Verbose logging stopped: 04/12/2002 9:38:00 ===:confused:

04-15-2002, 12:54 PM
From this brief post it sounds like this user did not try an install with full administrator privileges (as they have said). Make sure that they have full write access to all directories you install to.