View Full Version : Installation package not opening. Help please.

01-06-2002, 11:51 PM
A little help please.
I have a program that on installation (using InstallShield Express 3.51 (?)) requires that I restart my computer (running Win98SE) and it is suppose to then continue. However, instead I get this message in a alert box with the title "Windows Installer"

"This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

Yes, this is a valid Windows Installer package.

Its not a very descriptive error but does anyone have any idea as to what is causing it and possible fixes?

Your help is very much appreciated,

01-08-2002, 10:23 AM
What happens if you
1. Run instmsia.exe and then run your setup?
2. Copy the setup to the C:\ (root) drive and then run your setup (so that the path to the Setup.exe is as short as possible)

01-09-2002, 02:03 AM

Thanks for your reply. In the end we tried to install a previous version of the software first and then install the latest version over that which worked.

thanks for your time.