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NewsArchive
05-29-1997, 12:00 AM
Me too!
We have same problem, some PC work fine, others crash. Please Help ASAP!

Todd@CFRS.mdc.com

Alex Shore <ashore@pumatech.com> wrote in article
<01bc0196$9a6edc10$7c50a4cd@alex-s>...
>
> I am getting a GPF in Win95 from _INS4032 also. I have two identical
> machines setup to test. On one the install is perfect, the other one
> crashes. I'm thinking it's some sort of environment issue?
> Help me Installshield - I'm dying over here.
>
> Alex Shore
>
>

NewsArchive
06-11-1997, 12:00 AM
We are having the same problem. Has anyone come up with a how or why on
this one?

Out of 30 or so installations of this build (using 23 CDs at various
locations on various environments), 3 of them (all using the same CD at
the same location on different PCs with different configurations) have
crashed.

Could it be something as simple as a corrupted file or track on the CD?
I would think that I would either be seeing this all over the place or
that I'd be getting non-InstallShield errors. Help!

Thx!
****************************************************************
Suzanne Neumann (neumann@capmed.com)
Technical Coordinator, Capmed Systems Corporation
3304-B Westmill Drive, Huntsville, AL 35805
phone: (205) 539-8989 fax: (205) 539-8585
****************************************************************

Todd Hampson wrote:
> Me too!
> We have same problem, some PC work fine, others crash. Please Help ASAP!
>
> Todd@CFRS.mdc.com
>
> Alex Shore <ashore@pumatech.com> wrote in article
> <01bc0196$9a6edc10$7c50a4cd@alex-s>...
> >
> > I am getting a GPF in Win95 from _INS4032 also. I have two identical
> > machines setup to test. On one the install is perfect, the other one
> > crashes. I'm thinking it's some sort of environment issue?
> > Help me Installshield - I'm dying over here.
> >
> > Alex Shore
> >
> >

NewsArchive
06-16-1997, 12:00 AM
This may not help but inmy case, it seems that builds done for Win95
on Win95 fail but builds done onNT for Win95 don't get this error in my
case. The only othe thing I can suggest is that all Insallshield
customers simply stop using or at least buying upgrades until
Installshield takes responsibility for its corput code. It is not your
CD. It is not possible that so many customers have the same drror and
are all at fault. It is 110% certain that it is the Express product.
No possibility exists of an alternative but they refuse to accept
responsibility.

Ken Litwak
--
There are three truths in cycling:
You're only as good as your equipment
No matter what, there is always a head wind
There is never enough time to train

Specialized Bicycle Company

NewsArchive
10-25-1997, 12:00 AM
Hej
I totally agree...I bought InstallShieldExpress201....and it is a very
"arrogant" product in the way that they havent even taken the time to remove
other bugs. (search for my name Lars Thomsen in this newsgroup and you will
find a long list of major and minor bugs)..

The only solution is either ...stop buying...which is not very satisfying
after having spend hours and hours on it...the only way to force them to act
and clearly make something better (which they should do in a week or so) is
to start publishing these errors in public newsgroups....see when we write
here the new customers wont see the bugs...pretty smart...but I have mailed
my list of errors to all companies who has a similar product...simply
because I want to have something that works...and if somebody thinks they
have a better product then let them compete...not on the wrapping of the
package..but on who has the least bugs...

Imagine what happens with that customer who get the errors during
installation ....he will return your product and he will be a very bad
add...indeed...for a very long time...and he will do his advertising for
free...and very intensively....like me now...see I could have finished some
details in my program instead of spending tons of time on all these
errors...

If InstallShield has a better product then they should offer it to us. I
would feel compensated if I recieved the full InstallShield 5.0 package as
an exchange for the InstallShieldExpress2.0...(it wouldnt make it up
perfectly....but it would help healing the wound...unless InstallShield5.0
is the same...)



kdlitwak wrote in message <33A5DAAB.7873@concentric.net>...
>This may not help but inmy case, it seems that builds done for Win95
>on Win95 fail but builds done onNT for Win95 don't get this error in my
>case. The only othe thing I can suggest is that all Insallshield
>customers simply stop using or at least buying upgrades until
>Installshield takes responsibility for its corput code. It is not your
>CD. It is not possible that so many customers have the same drror and
>are all at fault. It is 110% certain that it is the Express product.
>No possibility exists of an alternative but they refuse to accept
>responsibility.
>
>Ken Litwak
>--
>There are three truths in cycling:
>You're only as good as your equipment
>No matter what, there is always a head wind
>There is never enough time to train
>
> Specialized Bicycle Company

NewsArchive
10-26-1997, 12:00 AM
On Sat, 25 Oct 1997 19:08:28 -0400, "Lars Thomsen" <lthomsen@interlynx.net>
wrote:
>"arrogant" product in the way that they havent even taken the time to remove

Arrogant in what way Lars?

>and clearly make something better (which they should do in a week or so) is
>to start publishing these errors in public newsgroups....see when we write
>here the new customers wont see the bugs...pretty smart...but I have mailed

Why don't you send that list over to me? I'd like to take a look at it. It
doesn't help the product if you don't send InstallShield a complaint with
the list of "bugs" and how you reproduced them.

>an exchange for the InstallShieldExpress2.0...(it wouldnt make it up
>perfectly....but it would help healing the wound...unless InstallShield5.0
>is the same...)

That I believe is impossible.

Stefan
ellipse data systems

NewsArchive
10-26-1997, 12:00 AM
Here we go again BUG NO 11 in 48 hours...Im gone...this product will be
returned promptly monday morning..never have a tried such a excellent and
concentrated amount of bugs.

This was reported by one of my users :

_INS0432 executed an invalid instruction in
module OLEAUT32.DLL at 0137:013725d8.
Registers:
EAX=00000000 CS=0137 EIP=013725d8 EFLGS=00010256
EBX=00542d48 SS=013f ESP=006df5d8 EBP=0000ffff
ECX=00000000 DS=013f ESI=00a4374c FS=3607
EDX=00000640 ES=013f EDI=00a4374c GS=0000
Bytes at CS:EIP:
ff 7e 70 8b 46 04 50 8b 38 ff 57 4c 8b 7e 08 85
Stack dump:
00a4374c 00543c5c 01372585 00000000 00543c5c 0136b700 0136e068 00000000
0054060c 00000000 01372539 00543c5c 00542e34 00000019 00542d48 0000001c

I have used VB5 setup wizard since april and I have only had one error ( a
korean version of Win95 wanted a korean version of setup exe), so I deeply
regret that I even considered using this product...

Lars Thomsen

NewsArchive
10-26-1997, 12:00 AM
On Sun, 26 Oct 1997 12:02:25 -0500, "Lars Thomsen" <lthomsen@interlynx.net>
wrote:
>Here we go again BUG NO 11 in 48 hours...Im gone...this product will be
>returned promptly monday morning..never have a tried such a excellent and
>concentrated amount of bugs.

Have you cared to check out your user's system? Is it spotless and clean
(e.g. ran scandisk etc...)? If so, then we can take a look again.

And by the way, InstallShield has mailed me to assure you and me that they
are working on your issue.

Stefan
ellipse data systems

NewsArchive
10-26-1997, 12:00 AM
>And by the way, InstallShield has mailed me to assure you and me that they
>are working on your issue.
>
>Stefan
>ellipse data systems


I would appreciate that they would mail me instead...after all Im the one
who has the problems...
Lars

NewsArchive
10-26-1997, 12:00 AM
>Have you cared to check out your user's system? Is it spotless and clean
>(e.g. ran scandisk etc...)? If so, then we can take a look again.
>


We just tried the VB5 Wizard on the same system with the same project
containing the same OCX files....and there was absolutely no
problems......so...please stop talking about absolutely perfect this and
that...and go back to the computer and fix that stupid InstallShield....

uuuhhhuuu....anybody home...you got bugs.....

NewsArchive
10-27-1997, 01:00 AM
On Sun, 26 Oct 1997 15:38:32 -0500, "Lars Thomsen" <lthomsen@interlynx.net>
wrote:
>We just tried the VB5 Wizard on the same system with the same project
>containing the same OCX files....and there was absolutely no
>problems......so...please stop talking about absolutely perfect this and
>that...and go back to the computer and fix that stupid InstallShield....

I've passed this on to InstallShield. They should come back to you ASAP.

Stefan
ellipse data systems

NewsArchive
10-29-1997, 01:00 AM
From the information you have provided it looks like the crash occured
during self registration. Please note that when you run the install its
not just the installer code which is being executed, code from files
you have included also gets executed as in the case of self registering
files and Express extensions. I would suggest you to find the versions
of OLEAUT32.DLL & other OLE files on the user's system and find out
if the self registration of any of the files included in the setup can
cause
an error with those versions of the OLE files.


--
Rajesh Ramachandran
InstallShield Corporation

Lars Thomsen <lthomsen@interlynx.net> wrote in article
<345374c4.0@news.installshield.com>...
> Here we go again BUG NO 11 in 48 hours...Im gone...this product will be
> returned promptly monday morning..never have a tried such a excellent and
> concentrated amount of bugs.
>
> This was reported by one of my users :
>
> _INS0432 executed an invalid instruction in
> module OLEAUT32.DLL at 0137:013725d8.
> Registers:
> EAX=00000000 CS=0137 EIP=013725d8 EFLGS=00010256
> EBX=00542d48 SS=013f ESP=006df5d8 EBP=0000ffff
> ECX=00000000 DS=013f ESI=00a4374c FS=3607
> EDX=00000640 ES=013f EDI=00a4374c GS=0000
> Bytes at CS:EIP:
> ff 7e 70 8b 46 04 50 8b 38 ff 57 4c 8b 7e 08 85
> Stack dump:
> 00a4374c 00543c5c 01372585 00000000 00543c5c 0136b700 0136e068 00000000
> 0054060c 00000000 01372539 00543c5c 00542e34 00000019 00542d48 0000001c
>
> I have used VB5 setup wizard since april and I have only had one error (
a
> korean version of Win95 wanted a korean version of setup exe), so I
deeply
> regret that I even considered using this product...
>
> Lars Thomsen
>
>
>
>

NewsArchive
09-21-1998, 12:00 AM
I keep getting a _ins0432 with Windows 98. Any ideas? (I'm not using
MSWHEEL)
Also, when are we likely to get the VB6 patch? I'm getting desperate.

Thanks,
Stuart.

NewsArchive
09-21-1998, 12:00 AM
On Mon, 21 Sep 1998 19:06:08 +0100, "Stuart Johnson"
<sjohnson@interalpha.co.uk> wrote:
>I keep getting a _ins0432 with Windows 98. Any ideas? (I'm not using
>MSWHEEL)

Our engineers are working on this.

>Also, when are we likely to get the VB6 patch? I'm getting desperate.

You will have an announcement when the KB article is complete.

Stefan Paetow
InstallShield Software Corp.

NewsArchive
09-23-1998, 12:00 AM
>>I keep getting a _ins0432 with Windows 98. Any ideas? (I'm not using
>>MSWHEEL)
>
>Our engineers are working on this.
>
>>Also, when are we likely to get the VB6 patch? I'm getting desperate.
>
>You will have an announcement when the KB article is complete.
>
>Stefan Paetow
>InstallShield Software Corp.

Any chance you can give us any indication when the _ins0432 fix & KB will be
available? I've got customers putting pressure on me. Are talking days or
weeks? If I knew, I could make a decision as to what to do.

Thanks,
Stuart.

NewsArchive
09-23-1998, 12:00 AM
On Wed, 23 Sep 1998 19:38:12 +0100, "Stuart Johnson"
<sjohnson@interalpha.co.uk> wrote:
>Any chance you can give us any indication when the _ins0432 fix & KB will be
>available? I've got customers putting pressure on me. Are talking days or
>weeks? If I knew, I could make a decision as to what to do.

I don't have any time frame whatsoever. The Windows98 problems can mostly
be solved by disabling MSWHEEL (the Microsoft IntelliMouse drivers).

As for the VB6 issue, there is a thread in this newsgroup that discussed
VB6 and how to get it working.

Stefan Paetow
InstallShield Software Corp.