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Smitty987
06-14-2018, 08:29 AM
Hi,
Quick question as to how the Red Hat Smart Management Add-on can be recognised in FNMS - we are using TADDM for inventory.
Cheers

cgrinton
06-14-2018, 09:45 PM
First of all, check in TADDM to see if any how it is showing the "Red Hat Smart Management Add-on" software installed. If it is appearing in that system, then there is reasonable chance that the inventory adapter that FlexNet uses will be importing that data--possibly as installer evidence. So then check the installer evidence records in FlexNet corresponding to the TADDM data you find. You may find that the installer evidence in FlexNet is not recognized, in which case you can manually configure an appropriate recognition rule in FlexNet, or submit the unrecognized installer evidence to Flexera Support to ask to have it added to the published application recognition library.