How to Upload VCG to FlexNet Operations Cloud instance

[azias_]

Hello,

I am trying to use our FlexNet Operations Cloud instance to generate license file with FlexNet operations.

There is already a license generator for a "demo" producer. In the documentation, and I have found that we have to compile our own Vendor Certificate Generator (using the VCG kit) and then put it on the flexnet operation servers.

But I cannot find how we are supposed to upload this executable to the FlexNet operations Cloud instance.

I have found that there exists ftp access upload.flexnetoperations.com and uploaduat.flexnetoperations.com but all my attempts to connect are refused. I have tried using the same credential as to connect to https://<vendorid>-fno.flexnetoperations.com and https://<vendorid>-uat.flexnetoperations.com

What are supposed to be the credentials to access the ftp? or Is there any other access using to upload the VCG ?

Thank You
Yann

[ChrisF@Flexera]

For Flexnet Operations Cloud customers, Flexera support can assist to load customized code for license generation into your instance. I believe we are already supporting you with an open case. I will clarify this in your documentation. Thank you for the feedback.