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andrewcflex
12-13-2016, 12:11 PM
We are licensed to use InstallShield 2016 Professional

I have downloaded both the Web installer and the "full" installer for IS Professional 2016.
When I double-click either installer I get the "Do you want to run this file" message from Windows, then .... nothing. The installer never starts. This happens with both installers.

MarkusLatz
12-13-2016, 12:44 PM
May be this:

https://community.flexerasoftware.com/showthread.php?221029-InstallShield-installation-problem

helps you.

regards

Markus

andrewcflex
12-13-2016, 12:49 PM
May be this:

https://community.flexerasoftware.com/showthread.php?221029-InstallShield-installation-problem

helps you.

regards

Markus

That sounds exactly like the problem.