View Full Version : AdminStudio - MSP Installation Issues

04-14-2016, 03:41 PM

Hoping someone would be able to point me in the right direction. I have been struggling to play catch-up and am in a real bind here. I am looking to install a simple patch to one of our application suites and am receiving the error when running the patch manually:

"The upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."

The base install was customized by a previous employee through the AdminStudio suite. I think I need to add the base installs product code to the Run-Time settings under Patch Configuration for this MSP, but I am unaware of how to import the MSP to edit it. I am new to AdminStudio, and am learning as I go. Any help would be greatly appreciated.