View Full Version : Installer Fatal Application Error on 64-bit Windows

11-24-2015, 09:31 AM
My installer application built with IA 2014 SP1 (including Hotfix A from 9/30/15) gets a Fatal Application Error on Windows 10 64-bit.

The installer is built without a JVM included.

The installer works when the JRE installed on the system is 1.8.0_51 or earlier. It fails when the JRE installed on the system is 1.8.0_60 or 1.8.0_66.

The Details... from the Fatal Application Error shows:
Flexeraax2$aaa: Windows DLL failed to load
at Flexeraax2.af(Unknown Source)
at Flexeraax2.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)

The only workaround seems to be to include a VM in the installer package.

Specifying the LAX_VM on the installer command line still gets the error.

Setting the PATH environment variable to include the path to the installed JRE (and removing Oracle\Java\javapath) still gets the error.

Is this a known issue? Is there a workaround?