View Full Version : License setup not automatically resumed after reconnecting dongle.

01-25-2015, 02:10 AM

I am using FLEXnet Licensing (v11.5.0.0 build 56285 i86_n3) on Windows.
My license setup uses floating license with a license server and having license locked to dongle.

The license setup works fine when the dongle is connected.
Now if I plug-out dongle from USB port (which can happen unexpectedly) and connect it back, the license setup do not resume functioning automatically unless I do restart the Windows service - "FLEXlm License Server".

Is any mechanism available by which the license service can automatically resume once I plug the dongle back in USB port?

Contents of flexlm.log:
12:17:13 (lmgrd) -----------------------------------------------
12:17:13 (lmgrd) Please Note:
12:17:13 (lmgrd)
12:17:13 (lmgrd) This log is intended for debug purposes only.
12:17:13 (lmgrd) In order to capture accurate license
12:17:13 (lmgrd) usage data into an organized repository,
12:17:13 (lmgrd) please enable report logging. Use Macrovision's
12:17:13 (lmgrd) software license administration solution,
12:17:13 (lmgrd) FLEXnet Manager, to readily gain visibility
12:17:13 (lmgrd) into license usage data and to create
12:17:13 (lmgrd) insightful reports on critical information like
12:17:13 (lmgrd) license availability and usage. FLEXnet Manager
12:17:13 (lmgrd) can be fully automated to run these reports on
12:17:13 (lmgrd) schedule and can be used to track license
12:17:13 (lmgrd) servers and usage across a heterogeneous
12:17:13 (lmgrd) network of servers including Windows NT, Linux
12:17:13 (lmgrd) and UNIX. Contact Macrovision at
12:17:13 (lmgrd) www.macrovision.com for more details on how to
12:17:13 (lmgrd) obtain an evaluation copy of FLEXnet Manager
12:17:13 (lmgrd) for your enterprise.
12:17:13 (lmgrd)
12:17:13 (lmgrd) -----------------------------------------------
12:17:13 (lmgrd)
12:17:13 (lmgrd)
12:17:13 (lmgrd) pid 5928
12:17:13 (lmgrd) Done rereading
12:17:13 (lmgrd) FLEXnet Licensing (v11.5.0.0 build 56285 i86_n3) started on AAEINBR141426W (IBM PC) (1/25/2015)
12:17:13 (lmgrd) Copyright (c) 1988-2007 Macrovision Europe Ltd. and/or Macrovision Corporation. All Rights Reserved.
12:17:13 (lmgrd) US Patents 5,390,297 and 5,671,412.
12:17:13 (lmgrd) World Wide Web: http://www.macrovision.com
12:17:13 (lmgrd) License file(s): C:\PROGRA~1\syngoUltrasoundAppsSuiteLicenseServer\config\Licensing\license.dat
12:17:13 (lmgrd) lmgrd tcp-port 27000
12:17:13 (lmgrd) Starting vendor daemons ...
12:17:14 (lmgrd) Started SAG_med (pid 9204)
12:17:14 (SAG_med) FLEXnet Licensing version v11.5.0.0 build 56285 i86_n3
12:17:14 (SAG_med) Server started on AAEINBR141426W for: US_SUSAS_VOLUME_VIEWER
12:17:14 (SAG_med) US_eSAS_Concurrent US_eSAS_PISA US_eSAS_LVA_Multibeat
12:17:14 (SAG_med) US_eSAS_Valves
12:17:14 (SAG_med)
12:17:14 (SAG_med) Licenses are case sensitive for SAG_med
12:17:14 (SAG_med)
12:17:14 (SAG_med) EXTERNAL FILTERS are OFF
12:17:14 (lmgrd) SAG_med using TCP-port 64560
12:18:14 (SAG_med) dongle not connected: (p1=0, p2=0, p3=0, p4=0)
12:18:14 (SAG_med) retry Count = 3
12:18:15 (SAG_med) dongle not connected: (p1=0, p2=0, p3=0, p4=0)
12:18:15 (SAG_med) retry Count = 2
12:18:16 (SAG_med) dongle not connected: (p1=0, p2=0, p3=0, p4=0)
12:18:16 (SAG_med) retry Count = 1
12:18:17 (SAG_med) Wrong hostid on SERVER line for license file:
12:18:17 (SAG_med) C:\PROGRA~1\syngoUltrasoundAppsSuiteLicenseServer\config\Licensing\license.dat
12:18:17 (SAG_med) dongle not connected: (p1=0, p2=0, p3=0, p4=0)
12:18:17 (SAG_med) retry Count = 3
12:18:18 (SAG_med) dongle not connected: (p1=0, p2=0, p3=0, p4=0)
12:18:18 (SAG_med) retry Count = 2
12:18:19 (SAG_med) dongle not connected: (p1=0, p2=0, p3=0, p4=0)
12:18:19 (SAG_med) retry Count = 1
12:18:20 (SAG_med) SERVER line says FLEXID=9-00670714, hostid is (Can't get hostid of type 15 [Cannot read dongle: check dongle or driver. (-110,511:22 "Invalid argument")])
12:18:20 (SAG_med) Invalid hostid on SERVER line
12:18:20 (SAG_med) Disabling 999 licenses from feature US_SUSAS_VOLUME_VIEWER(EE85445FD795033DDC3E)
12:18:20 (SAG_med) Disabling 2 licenses from feature US_eSAS_Concurrent(8ED5847FABA9F730D5B0)
12:18:20 (SAG_med) Disabling 999 licenses from feature US_eSAS_LVA_Multibeat(AE95E45F6CC62A09F723)
12:18:20 (SAG_med) Disabling 999 licenses from feature US_eSAS_PISA(DE85640F70C6EC772E6F)
12:18:20 (SAG_med) Disabling 999 licenses from feature US_eSAS_Valves(EE85949F2C9A9EDF3DFC)
12:20:15 (SAG_med) No valid hostids, exiting
12:20:15 (SAG_med) EXITING DUE TO SIGNAL 25 Exit reason 2
12:20:20 (lmgrd) SAG_med exited with status 25 (Invalid host)
12:20:20 (lmgrd) Please correct problem and restart daemons

Thanks in advance for your support.

- Shanavas.