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View Full Version : CustomAction error code 1603 occuring today?



Llandr
10-08-2013, 10:08 AM
I have an interesting problem that I want to post here to check if anyone else has the same problem.
We have made an SetUp file with InstallShield 2013 that was released 2013-10-01.
Everything works fine and we have slightly more than 1000 installations.
Today 2013-10-08, suddenly 6 different customers have an error that is traced to this line in the log:
CustomAction WriteOldDirectoriesToProperties returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox).
WriteOldDirectoriesToProperties has not been changed for a couple of years and accesses a file and some registry settings.
All 6 customers seem to have non admin accounts.

Anybody with a clue to what might have changed?

Llandr
10-09-2013, 04:02 AM
Same as: Custom Actions fail with Error 3 on Wnidows Core OS

claudine
10-10-2013, 02:48 AM
Same as: Custom Actions fail with Error 3 on Wnidows Core OS
where I have added a post today because the solution is not OK for my msi.