View Full Version : Searches failing

10-10-2008, 01:32 PM
Anyone else having problems searching the forums? For some reason just about everything I search for is coming back with no results.



10-13-2008, 03:08 PM
They either come back or I get a bunch of hits for really old products but none for newer products. All the posts are from like 2006. Totally useless.

10-15-2008, 03:04 AM
I only get hits from 2004 and earlier.. Please fix this!!

10-16-2008, 10:45 AM
The community forums are being reindexed to resolve the issues with searches. The reindexing process does take some time, since the forums have accumulated a huge number of posts over the years. Until all of the reindexing is complete, some of the searches may miss some of the possible search results. In the meantime, you may want to search from the following site, instead of directly in the Community forums:
The Knowledge Base search has a check box that lets you search only Community posts.

Debbie Landers
Acresso Software

10-24-2008, 10:18 AM
The root cause of why searches have been failing has been discovered and resolved. We apologize for the inconvenience this has caused and we thank you for being patient.

10-24-2008, 10:26 AM
Thank you very much for resolving this, it's working much better now! :)


04-02-2009, 10:47 AM
Well, search seem to have again it's quirks: I'm looking for WindowsVMPackLocation in the InstallAnywhere forums and it reports no posts found, where it should have found at least this one: http://community.acresso.com/showthread.php?t=187224

04-02-2009, 10:53 AM
The forum search seems to discard long words; for now, searching the community from the KB seems to work: http://kb.acresso.com/selfservice/microsites/microsite.do?msid=MS_INSTALLATION_1_1.