View Full Version : Software Manager Does Not Recognize SP1

06-23-2008, 04:55 AM
I upgraded InstallShield 2009 to SP1, and now Software Manager complains that it cannot recognize the product with error 13003: Version Not Registered with the FLEXnet Connect.

Does this occur with anyone else? I.e. is the update server really misconfigured or has my installation blown up somehow?

06-23-2008, 07:24 AM
I just upgraded to SP1 and got the same issue. I tried to reregister and it said I was already registered.

Mike Marino
06-23-2008, 10:00 AM
This has been corrected. Our patched version was not on the Update Server version yet.

06-23-2008, 10:03 AM
Thanks Mike!

06-25-2008, 04:44 AM
Thanks, now this problem is gone. However, I don't get any updates to the list (there were a few prior to installing SP1), but I guess this is the same issue that's already being discussed in another thread.

06-25-2008, 04:51 AM
Oh, now I can see some updates. It just took ages to populate the list.