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View Full Version : Error Reading Setup Initialization File with SP1



LanceRas
06-23-2008, 02:21 AM
This may be related to the SP1 fix done with the stub installer with Ansi/Unicode.

I get the "Error Reading Setup Initialization File" error when launching a compressed EXE install. The install works perfectly when built under IS2008. Under 2009 as an ANSI or UNICODE single file EXE I get the error

I've not been able to duplicate in house, but ironically this error occurs on my personal machine, which is Vista Ultimate 32 bit. NOD32 AntiV Ver 3.

Things I've checked for:
Cached downloads folder. Cleared them out.
Uninstalled all our company apps to make sure there wasn't some sort of conflict. (Initially I was trying to run installer to do a minor update).
Rebooted machine
Installed Windows Installer 4.5 (my builds are 3.1/2.0 Best Fit w/o including Windows Installer prereqs)

Taking a cue from a previous posting, I ran the installer with the command line /DEBUG , which gave me the error, but then continued on and functioned as expected.

Suggestions? I haven't opened up a trouble ticket yet, figuring I'd start here.

Mike Marino
06-23-2008, 10:31 PM
Can you run

setup.exe /debuglog"C:\MyLog.log"

And post the contents of the Mylog.log file?

Thanks,
Mike

LanceRas
07-05-2008, 03:08 AM
Mike,

sorry for the delay. Tradeshow and vacation.

7-5-2008[12:57:13 AM]: InstallShield setup.exe (Unicode) started, cmdline: /debuglog"C:\Users\Lance Rasmussen\Downloads\Myog.log"
7-5-2008[12:57:13 AM]: Extracting setup.ini...
7-5-2008[12:57:13 AM]: Extracting 'Setup.INI' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\Setup.INI
7-5-2008[12:57:13 AM]: Extracting '0x0409.ini' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\0x0409.ini
7-5-2008[12:57:14 AM]: Reading setup.ini from C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\Setup.INI
7-5-2008[12:57:14 AM]: Upgrade check: checking product code {ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-5-2008[12:57:14 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\
7-5-2008[12:57:14 AM]: Extraction of '' failed
7-5-2008[12:57:14 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\
7-5-2008[12:57:14 AM]: Extraction of '' failed
7-5-2008[12:57:14 AM]: Extracting 'Setup.bmp' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\Setup.bmp
7-5-2008[12:57:14 AM]: Extraction of 'Setup.bmp' failed
7-5-2008[12:57:14 AM]: Default language: 1033, got code page 1252
7-5-2008[12:57:14 AM]: Creating setup dialog...
7-5-2008[12:57:14 AM]: MSI 3.1 to be installed, was not installed with redist package
7-5-2008[12:57:14 AM]: GetFile: file 'BLS2008INSTALL.msi', ini section 'BLS2008INSTALL.msi', full path '', location 1239660
7-5-2008[12:57:14 AM]: File to get to 'BLS2008INSTALL.msi'
7-5-2008[12:57:14 AM]: Getting file from setup.exe
7-5-2008[12:57:14 AM]: Extracting 'BLS2008INSTALL.msi' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\BLS2008INSTALL.msi
7-5-2008[12:57:18 AM]: Reboot needed: no
7-5-2008[12:57:18 AM]: Copying file for cache to C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi
7-5-2008[12:57:18 AM]: Install is basic with InstallScript custom actions
7-5-2008[12:57:18 AM]: Install is basic with InstallScript custom actions
7-5-2008[12:57:19 AM]: Attempting to launch: MSIEXEC.EXE /i "C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi" SETUPEXEDIR="C:\Users\Lance Rasmussen\Downloads" SETUPEXENAME="bls2008installer.exe"
7-5-2008[12:58:21 AM]: Launch result 1, exit code 0

Mike Marino
07-05-2008, 11:36 PM
OK, I see the error:

7-5-2008[12:57:14 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\
7-5-2008[12:57:14 AM]: Extraction of '' failed
7-5-2008[12:57:14 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\
7-5-2008[12:57:14 AM]: Extraction of '' failed
7-5-2008[12:57:14 AM]: Extracting 'Setup.bmp' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\Setup.bmp
7-5-2008[12:57:14 AM]: Extraction of 'Setup.bmp' failed

However I am not sure why we are trying to extract '' (nothing) or setup.bmp. Can you run the setup again, and when you get the error, go to the temp folder and get setup.ini. Then post that here.

Thanks,
Mike

LanceRas
07-06-2008, 02:45 AM
Here ya go:

[Info]
Name=INTL
Version=1.00.000
DiskSpace=8000 ;DiskSpace requirement in KB

[Startup]
CmdLine=
SuppressWrongOS=N
ScriptDriven=2
ScriptVer=15.0.0.533
DotNetOptionalInstallIfSilent=N
OnUpgrade=2
RequireExactLangMatch=0404,0804
RTLLangs=0401,040d
Product=BLS-2008
PackageName=BLS2008INSTALL.msi
EnableLangDlg=N
LogResults=N
DoMaintenance=N
ProductCode={ED090E86-5C7D-464A-A79F-D29BBDB7C759}
ProductVersion=20.25.0010
LauncherName=BLS2008INSTALLER.exe
PackageCode={C3AB5C60-D791-4079-A059-88333570076A}

[MsiVersion]
3.1.4000.2435=SupportOSMsi30
2.0.2600.0=SupportOS

[SupportOSMsi11] ;Supported platforms for MSI 1.1
Win95=1
Win98=1
WinNT4SP3=1

[SupportOSMsi12] ;Supported platforms for MSI 1.2
Win95=1
Win98=1
WinME=1
WinNT4SP3=1

[SupportOS] ;Supported platforms for MSI 2.0
Win95=1
Win98=1
WinME=1
WinNT4SP6=1
Win2K=1

[SupportOSMsi30] ;Supported platforms for MSI 3.0
Win2KSP3=1
WinXP=1
Win2003Server=1

[Win95]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=950
PlatformId=1

[Win98]
MajorVer=4
MinorVer=10
MinorVerMax=11
BuildNo=1998
PlatformId=1

[WinME]
MajorVer=4
MinorVer=90
MinorVerMax=91
BuildNo=3000
PlatformId=1

[WinNT4SP3]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=1381
PlatformId=2
ServicePack=768

[WinNT4SP6]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=1381
PlatformId=2
ServicePack=1536

[Win2K]
MajorVer=5
MinorVer=0
MinorVerMax=1
BuildNo=2195
PlatformId=2

[Win2KSP3]
MajorVer=5
MinorVer=0
MinorVerMax=1
BuildNo=2195
PlatformId=2
ServicePack=768

[WinXP]
MajorVer=5
MinorVer=1
MinorVerMax=2
BuildNo=2600
PlatformId=2

[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=2600
PlatformId=2

[0x0409]
TITLE=Choose Setup Language
DESCRIPTION=Select the language for this installation from the choices below.
OK=OK
Cancel=Cancel
0x0409=English (United States)
0x0411=Japanese
0x0401=Arabic (Saudi Arabia)
0x042d=Basque
0x0402=Bulgarian
0x0403=Catalan
0x0804=Chinese (PRC)
0x0404=Chinese (Taiwan)
0x041a=Croatian
0x0405=Czech
0x0406=Danish
0x0413=Dutch (Netherlands)
0x040b=Finnish
0x0c0c=French (Canada)
0x040c=French (France)
0x0407=German (Germany)
0x0408=Greek
0x040d=Hebrew
0x040e=Hungarian
0x0421=Indonesian
0x0410=Italian (Italy)
0x0412=Korean
0x0414=Norwegian (Bokmal)
0x0415=Polish
0x0416=Portuguese (Brazil)
0x0816=Portuguese (Portugal)
0x0418=Romanian
0x0419=Russian
0x0c1a=Serbian (Cyrillic)
0x041b=Slovak
0x0424=Slovenian
0x040a=Spanish (Traditional Sort)
0x041d=Swedish
0x041e=Thai
0x041f=Turkish
[BLS2008INSTALL.msi]
CertKey=BLS2008INSTALL.isc
Type=1
Location=BLS2008INSTALL.msi
CacheRoot=28
CacheFolder=Downloaded Installations
[Languages]
count=1
default=409
key0=409
[Setup.bmp]
Type=1

Mike Marino
07-07-2008, 10:10 AM
In the log file you get when you build your project, do you see a line like:

ISDEV : error -6003: An error occurred streaming '<Full Path>\Setup.bmp' into setup.exe

Mike Marino
07-07-2008, 10:18 AM
One other question, can you try

setup.exe /debuglog"C:\MyLog.log"

And when you see the error dialog, open the log file and let me know what the last line of the log is?

The Setup.bmp extraction does not usually show an extraction error.

One other item to try, is disable the NOD 32 anti virus and try again. If the anti virus program is blocking us from reading setup.ini, that would cause this error too.

LanceRas
07-08-2008, 11:52 AM
I'll try tonight.

LanceRas
07-08-2008, 01:28 PM
I did not find the error:

ISDEV : error -6003: An error occurred streaming '<Full Path>\Setup.bmp' into setup.exe

Mike Marino
07-09-2008, 06:51 AM
Can you try running it with the Virus Checker off?

LanceRas
07-09-2008, 02:27 PM
I've disabled all antivirus with NOD. No change.

LanceRas
07-09-2008, 02:29 PM
Here is a similar issue with a VM of Vista Home. This one gives a 1155 error though.

7-9-2008[12:03:59 PM]: InstallShield setup.exe (Unicode) started, cmdline: /debuglog"c:\blslog.txt"
7-9-2008[12:03:59 PM]: Extracting setup.ini...
7-9-2008[12:03:59 PM]: Extracting 'Setup.INI' to C:\Users\CDE\AppData\Local\Temp\{4D3C5659-4140-4870-831E-644B55C97B8F}\Setup.INI
7-9-2008[12:03:59 PM]: Extracting '0x0409.ini' to C:\Users\CDE\AppData\Local\Temp\{4D3C5659-4140-4870-831E-644B55C97B8F}\0x0409.ini
7-9-2008[12:03:59 PM]: Reading setup.ini from C:\Users\CDE\AppData\Local\Temp\{4D3C5659-4140-4870-831E-644B55C97B8F}\Setup.INI
7-9-2008[12:03:59 PM]: Upgrade check: checking product code {ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-9-2008[12:03:59 PM]: Extracting '' to C:\Users\CDE\AppData\Local\Temp\{4D3C5659-4140-4870-831E-644B55C97B8F}\
7-9-2008[12:03:59 PM]: Extraction of '' failed
7-9-2008[12:03:59 PM]: Extracting '' to C:\Users\CDE\AppData\Local\Temp\{4D3C5659-4140-4870-831E-644B55C97B8F}\
7-9-2008[12:03:59 PM]: Extraction of '' failed
7-9-2008[12:03:59 PM]: Extracting 'Setup.bmp' to C:\Users\CDE\AppData\Local\Temp\{4D3C5659-4140-4870-831E-644B55C97B8F}\Setup.bmp
7-9-2008[12:03:59 PM]: Extraction of 'Setup.bmp' failed
7-9-2008[12:03:59 PM]: Default language: 1033, got code page 1252
7-9-2008[12:03:59 PM]: Creating setup dialog...
7-9-2008[12:03:59 PM]: MSI 3.1 to be installed, was not installed with redist package
7-9-2008[12:03:59 PM]: GetFile: file 'BLS2008INSTALL.msi', ini section 'BLS2008INSTALL.msi', full path '', location 1239660
7-9-2008[12:03:59 PM]: File to get to 'BLS2008INSTALL.msi'
7-9-2008[12:03:59 PM]: Getting file from setup.exe
7-9-2008[12:03:59 PM]: Extracting 'BLS2008INSTALL.msi' to C:\Users\CDE\AppData\Local\Temp\{4D3C5659-4140-4870-831E-644B55C97B8F}\BLS2008INSTALL.msi
7-9-2008[12:04:04 PM]: Reboot needed: no
7-9-2008[12:04:04 PM]: Copying file for cache to C:\Users\CDE\AppData\Local\Downloaded Installations\{2008E131-1768-48D1-A96D-5065F6B732C7}\BLS2008INSTALL.msi
7-9-2008[12:04:04 PM]: Install is basic with InstallScript custom actions
7-9-2008[12:04:05 PM]: Install is basic with InstallScript custom actions
7-9-2008[12:04:05 PM]: Attempting to launch: MSIEXEC.EXE /i "C:\Users\CDE\AppData\Local\Downloaded Installations\{2008E131-1768-48D1-A96D-5065F6B732C7}\BLS2008INSTALL.msi" SETUPEXEDIR="C:" SETUPEXENAME="bls2008installer.exe"
7-9-2008[12:04:19 PM]: Launch result 1, exit code 1602
7-9-2008[12:04:21 PM]: Dumping setup.ini...
7-9-2008[12:04:21 PM]: Section: 0x0409
7-9-2008[12:04:21 PM]: 0x0401=Arabic (Saudi Arabia)
7-9-2008[12:04:21 PM]: 0x0402=Bulgarian
7-9-2008[12:04:21 PM]: 0x0403=Catalan
7-9-2008[12:04:21 PM]: 0x0404=Chinese (Taiwan)
7-9-2008[12:04:21 PM]: 0x0405=Czech
7-9-2008[12:04:21 PM]: 0x0406=Danish
7-9-2008[12:04:21 PM]: 0x0407=German (Germany)
7-9-2008[12:04:21 PM]: 0x0408=Greek
7-9-2008[12:04:21 PM]: 0x0409=English (United States)
7-9-2008[12:04:21 PM]: 0x040a=Spanish (Traditional Sort)
7-9-2008[12:04:21 PM]: 0x040b=Finnish
7-9-2008[12:04:21 PM]: 0x040c=French (France)
7-9-2008[12:04:21 PM]: 0x040d=Hebrew
7-9-2008[12:04:21 PM]: 0x040e=Hungarian
7-9-2008[12:04:21 PM]: 0x0410=Italian (Italy)
7-9-2008[12:04:21 PM]: 0x0411=Japanese
7-9-2008[12:04:21 PM]: 0x0412=Korean
7-9-2008[12:04:21 PM]: 0x0413=Dutch (Netherlands)
7-9-2008[12:04:21 PM]: 0x0414=Norwegian (Bokmal)
7-9-2008[12:04:21 PM]: 0x0415=Polish
7-9-2008[12:04:21 PM]: 0x0416=Portuguese (Brazil)
7-9-2008[12:04:21 PM]: 0x0418=Romanian
7-9-2008[12:04:21 PM]: 0x0419=Russian
7-9-2008[12:04:21 PM]: 0x041a=Croatian
7-9-2008[12:04:21 PM]: 0x041b=Slovak
7-9-2008[12:04:21 PM]: 0x041d=Swedish
7-9-2008[12:04:21 PM]: 0x041e=Thai
7-9-2008[12:04:21 PM]: 0x041f=Turkish
7-9-2008[12:04:21 PM]: 0x0421=Indonesian
7-9-2008[12:04:21 PM]: 0x0424=Slovenian
7-9-2008[12:04:21 PM]: 0x042d=Basque
7-9-2008[12:04:21 PM]: 0x0804=Chinese (PRC)
7-9-2008[12:04:21 PM]: 0x0816=Portuguese (Portugal)
7-9-2008[12:04:21 PM]: 0x0c0c=French (Canada)
7-9-2008[12:04:21 PM]: 0x0c1a=Serbian (Cyrillic)
7-9-2008[12:04:21 PM]: Cancel=Cancel
7-9-2008[12:04:21 PM]: DESCRIPTION=Select the language for this installation from the choices below.
7-9-2008[12:04:21 PM]: OK=OK
7-9-2008[12:04:21 PM]: TITLE=Choose Setup Language
7-9-2008[12:04:21 PM]: Section: BLS2008INSTALL.msi
7-9-2008[12:04:21 PM]: CacheFolder=Downloaded Installations
7-9-2008[12:04:21 PM]: CacheRoot=28
7-9-2008[12:04:21 PM]: CertKey=BLS2008INSTALL.isc
7-9-2008[12:04:21 PM]: Location=BLS2008INSTALL.msi
7-9-2008[12:04:21 PM]: Type=1
7-9-2008[12:04:21 PM]: Section: Info
7-9-2008[12:04:21 PM]: DiskSpace=8000 ;DiskSpace requirement in KB
7-9-2008[12:04:21 PM]: Name=INTL
7-9-2008[12:04:21 PM]: Version=1.00.000
7-9-2008[12:04:21 PM]: Section: Languages
7-9-2008[12:04:21 PM]: count=1
7-9-2008[12:04:21 PM]: default=409
7-9-2008[12:04:21 PM]: key0=409
7-9-2008[12:04:21 PM]: Section: MsiVersion
7-9-2008[12:04:21 PM]: 2.0.2600.0=SupportOS
7-9-2008[12:04:21 PM]: 3.1.4000.2435=SupportOSMsi30
7-9-2008[12:04:21 PM]: Section: Setup.bmp
7-9-2008[12:04:21 PM]: Type=1
7-9-2008[12:04:21 PM]: Section: Startup
7-9-2008[12:04:21 PM]: CmdLine=
7-9-2008[12:04:21 PM]: DoMaintenance=N
7-9-2008[12:04:21 PM]: DotNetOptionalInstallIfSilent=N
7-9-2008[12:04:21 PM]: EnableLangDlg=N
7-9-2008[12:04:21 PM]: LauncherName=BLS2008INSTALLER.exe
7-9-2008[12:04:21 PM]: LogResults=N
7-9-2008[12:04:21 PM]: OnUpgrade=2
7-9-2008[12:04:21 PM]: PackageCode={2008E131-1768-48D1-A96D-5065F6B732C7}
7-9-2008[12:04:21 PM]: PackageName=BLS2008INSTALL.msi
7-9-2008[12:04:21 PM]: Product=BLS-2008
7-9-2008[12:04:21 PM]: ProductCode={ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-9-2008[12:04:21 PM]: ProductVersion=20.25.10
7-9-2008[12:04:21 PM]: RequireExactLangMatch=0404,0804
7-9-2008[12:04:21 PM]: RTLLangs=0401,040d
7-9-2008[12:04:21 PM]: ScriptDriven=2
7-9-2008[12:04:21 PM]: ScriptVer=15.0.0.533
7-9-2008[12:04:21 PM]: SuppressWrongOS=N
7-9-2008[12:04:21 PM]: Section: SupportOS
7-9-2008[12:04:21 PM]: Win2K=1
7-9-2008[12:04:21 PM]: Win95=1
7-9-2008[12:04:21 PM]: Win98=1
7-9-2008[12:04:21 PM]: WinME=1
7-9-2008[12:04:21 PM]: WinNT4SP6=1
7-9-2008[12:04:21 PM]: Section: SupportOSMsi11
7-9-2008[12:04:21 PM]: Win95=1
7-9-2008[12:04:21 PM]: Win98=1
7-9-2008[12:04:21 PM]: WinNT4SP3=1
7-9-2008[12:04:21 PM]: Section: SupportOSMsi12
7-9-2008[12:04:21 PM]: Win95=1
7-9-2008[12:04:21 PM]: Win98=1
7-9-2008[12:04:21 PM]: WinME=1
7-9-2008[12:04:21 PM]: WinNT4SP3=1
7-9-2008[12:04:21 PM]: Section: SupportOSMsi30
7-9-2008[12:04:21 PM]: Win2003Server=1
7-9-2008[12:04:21 PM]: Win2KSP3=1
7-9-2008[12:04:21 PM]: WinXP=1
7-9-2008[12:04:21 PM]: Section: Win2003Server
7-9-2008[12:04:21 PM]: BuildNo=2600
7-9-2008[12:04:21 PM]: MajorVer=5
7-9-2008[12:04:21 PM]: MinorVer=2
7-9-2008[12:04:21 PM]: MinorVerMax=3
7-9-2008[12:04:21 PM]: PlatformId=2
7-9-2008[12:04:21 PM]: Section: Win2K
7-9-2008[12:04:21 PM]: BuildNo=2195
7-9-2008[12:04:21 PM]: MajorVer=5
7-9-2008[12:04:21 PM]: MinorVer=0
7-9-2008[12:04:21 PM]: MinorVerMax=1
7-9-2008[12:04:21 PM]: PlatformId=2
7-9-2008[12:04:21 PM]: Section: Win2KSP3
7-9-2008[12:04:21 PM]: BuildNo=2195
7-9-2008[12:04:21 PM]: MajorVer=5
7-9-2008[12:04:21 PM]: MinorVer=0
7-9-2008[12:04:21 PM]: MinorVerMax=1
7-9-2008[12:04:21 PM]: PlatformId=2
7-9-2008[12:04:21 PM]: ServicePack=768
7-9-2008[12:04:21 PM]: Section: Win95
7-9-2008[12:04:21 PM]: BuildNo=950
7-9-2008[12:04:21 PM]: MajorVer=4
7-9-2008[12:04:21 PM]: MinorVer=0
7-9-2008[12:04:21 PM]: MinorVerMax=1
7-9-2008[12:04:21 PM]: PlatformId=1
7-9-2008[12:04:21 PM]: Section: Win98
7-9-2008[12:04:21 PM]: BuildNo=1998
7-9-2008[12:04:21 PM]: MajorVer=4
7-9-2008[12:04:21 PM]: MinorVer=10
7-9-2008[12:04:21 PM]: MinorVerMax=11
7-9-2008[12:04:21 PM]: PlatformId=1
7-9-2008[12:04:21 PM]: Section: WinME
7-9-2008[12:04:21 PM]: BuildNo=3000
7-9-2008[12:04:21 PM]: MajorVer=4
7-9-2008[12:04:21 PM]: MinorVer=90
7-9-2008[12:04:21 PM]: MinorVerMax=91
7-9-2008[12:04:21 PM]: PlatformId=1
7-9-2008[12:04:21 PM]: Section: WinNT4SP3
7-9-2008[12:04:21 PM]: BuildNo=1381
7-9-2008[12:04:21 PM]: MajorVer=4
7-9-2008[12:04:21 PM]: MinorVer=0
7-9-2008[12:04:21 PM]: MinorVerMax=1
7-9-2008[12:04:21 PM]: PlatformId=2
7-9-2008[12:04:21 PM]: ServicePack=768
7-9-2008[12:04:21 PM]: Section: WinNT4SP6
7-9-2008[12:04:21 PM]: BuildNo=1381
7-9-2008[12:04:21 PM]: MajorVer=4
7-9-2008[12:04:21 PM]: MinorVer=0
7-9-2008[12:04:21 PM]: MinorVerMax=1
7-9-2008[12:04:21 PM]: PlatformId=2
7-9-2008[12:04:21 PM]: ServicePack=1536
7-9-2008[12:04:21 PM]: Section: WinXP
7-9-2008[12:04:21 PM]: BuildNo=2600
7-9-2008[12:04:21 PM]: MajorVer=5
7-9-2008[12:04:21 PM]: MinorVer=1
7-9-2008[12:04:21 PM]: MinorVerMax=2
7-9-2008[12:04:21 PM]: PlatformId=2
7-9-2008[12:04:21 PM]: Setup returning 1602

LanceRas
07-09-2008, 02:30 PM
Setup.ini file for the prior install on Vista Home.

[Info]
Name=INTL
Version=1.00.000
DiskSpace=8000 ;DiskSpace requirement in KB

[Startup]
CmdLine=
SuppressWrongOS=N
ScriptDriven=2
ScriptVer=15.0.0.533
DotNetOptionalInstallIfSilent=N
OnUpgrade=2
RequireExactLangMatch=0404,0804
RTLLangs=0401,040d
Product=BLS-2008
PackageName=BLS2008INSTALL.msi
EnableLangDlg=N
LogResults=N
DoMaintenance=N
ProductCode={ED090E86-5C7D-464A-A79F-D29BBDB7C759}
ProductVersion=20.25.10
LauncherName=BLS2008INSTALLER.exe
PackageCode={2008E131-1768-48D1-A96D-5065F6B732C7}

[MsiVersion]
3.1.4000.2435=SupportOSMsi30
2.0.2600.0=SupportOS

[SupportOSMsi11] ;Supported platforms for MSI 1.1
Win95=1
Win98=1
WinNT4SP3=1

[SupportOSMsi12] ;Supported platforms for MSI 1.2
Win95=1
Win98=1
WinME=1
WinNT4SP3=1

[SupportOS] ;Supported platforms for MSI 2.0
Win95=1
Win98=1
WinME=1
WinNT4SP6=1
Win2K=1

[SupportOSMsi30] ;Supported platforms for MSI 3.0
Win2KSP3=1
WinXP=1
Win2003Server=1

[Win95]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=950
PlatformId=1

[Win98]
MajorVer=4
MinorVer=10
MinorVerMax=11
BuildNo=1998
PlatformId=1

[WinME]
MajorVer=4
MinorVer=90
MinorVerMax=91
BuildNo=3000
PlatformId=1

[WinNT4SP3]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=1381
PlatformId=2
ServicePack=768

[WinNT4SP6]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=1381
PlatformId=2
ServicePack=1536

[Win2K]
MajorVer=5
MinorVer=0
MinorVerMax=1
BuildNo=2195
PlatformId=2

[Win2KSP3]
MajorVer=5
MinorVer=0
MinorVerMax=1
BuildNo=2195
PlatformId=2
ServicePack=768

[WinXP]
MajorVer=5
MinorVer=1
MinorVerMax=2
BuildNo=2600
PlatformId=2

[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=2600
PlatformId=2

[0x0409]
TITLE=Choose Setup Language
DESCRIPTION=Select the language for this installation from the choices below.
OK=OK
Cancel=Cancel
0x0409=English (United States)
0x0411=Japanese
0x0401=Arabic (Saudi Arabia)
0x042d=Basque
0x0402=Bulgarian
0x0403=Catalan
0x0804=Chinese (PRC)
0x0404=Chinese (Taiwan)
0x041a=Croatian
0x0405=Czech
0x0406=Danish
0x0413=Dutch (Netherlands)
0x040b=Finnish
0x0c0c=French (Canada)
0x040c=French (France)
0x0407=German (Germany)
0x0408=Greek
0x040d=Hebrew
0x040e=Hungarian
0x0421=Indonesian
0x0410=Italian (Italy)
0x0412=Korean
0x0414=Norwegian (Bokmal)
0x0415=Polish
0x0416=Portuguese (Brazil)
0x0816=Portuguese (Portugal)
0x0418=Romanian
0x0419=Russian
0x0c1a=Serbian (Cyrillic)
0x041b=Slovak
0x0424=Slovenian
0x040a=Spanish (Traditional Sort)
0x041d=Swedish
0x041e=Thai
0x041f=Turkish
[BLS2008INSTALL.msi]
CertKey=BLS2008INSTALL.isc
Type=1
Location=BLS2008INSTALL.msi
CacheRoot=28
CacheFolder=Downloaded Installations
[Languages]
count=1
default=409
key0=409
[Setup.bmp]
Type=1

LanceRas
07-09-2008, 02:44 PM
Note: NOD disabled with the Vista Home as well.

This time, I also tried uninstalling NOD on Vista Home and received the same results.

Mike Marino
07-09-2008, 10:05 PM
Is the log you posted from when you ran the setup on the machine that failed?

The only reason ask is we are not seeing the failures in the log as we would expect.

LanceRas
07-10-2008, 04:04 AM
the newest is a different machine.

Here is the log with NOD32 disabled on the Vista Ultimate machine that fails on the setup initialization. We've so far fielded 10 calls regarding the setup initialization failure or the 1155 error failure.

7-5-2008[12:57:13 AM]: InstallShield setup.exe (Unicode) started, cmdline: /debuglog"C:\Users\Lance Rasmussen\Downloads\Myog.log"
7-5-2008[12:57:13 AM]: Extracting setup.ini...
7-5-2008[12:57:13 AM]: Extracting 'Setup.INI' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\Setup.INI
7-5-2008[12:57:13 AM]: Extracting '0x0409.ini' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\0x0409.ini
7-5-2008[12:57:14 AM]: Reading setup.ini from C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\Setup.INI
7-5-2008[12:57:14 AM]: Upgrade check: checking product code {ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-5-2008[12:57:14 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\
7-5-2008[12:57:14 AM]: Extraction of '' failed
7-5-2008[12:57:14 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\
7-5-2008[12:57:14 AM]: Extraction of '' failed
7-5-2008[12:57:14 AM]: Extracting 'Setup.bmp' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\Setup.bmp
7-5-2008[12:57:14 AM]: Extraction of 'Setup.bmp' failed
7-5-2008[12:57:14 AM]: Default language: 1033, got code page 1252
7-5-2008[12:57:14 AM]: Creating setup dialog...
7-5-2008[12:57:14 AM]: MSI 3.1 to be installed, was not installed with redist package
7-5-2008[12:57:14 AM]: GetFile: file 'BLS2008INSTALL.msi', ini section 'BLS2008INSTALL.msi', full path '', location 1239660
7-5-2008[12:57:14 AM]: File to get to 'BLS2008INSTALL.msi'
7-5-2008[12:57:14 AM]: Getting file from setup.exe
7-5-2008[12:57:14 AM]: Extracting 'BLS2008INSTALL.msi' to C:\Users\LANCER~1\AppData\Local\Temp\{916FC4CD-18CD-42F0-B854-FAB9D046562F}\BLS2008INSTALL.msi
7-5-2008[12:57:18 AM]: Reboot needed: no
7-5-2008[12:57:18 AM]: Copying file for cache to C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi
7-5-2008[12:57:18 AM]: Install is basic with InstallScript custom actions
7-5-2008[12:57:18 AM]: Install is basic with InstallScript custom actions
7-5-2008[12:57:19 AM]: Attempting to launch: MSIEXEC.EXE /i "C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi" SETUPEXEDIR="C:\Users\Lance Rasmussen\Downloads" SETUPEXENAME="bls2008installer.exe"
7-5-2008[12:58:21 AM]: Launch result 1, exit code 0
7-5-2008[12:58:24 AM]: Dumping setup.ini...
7-5-2008[12:58:24 AM]: Section: 0x0409
....
7-5-2008[12:58:24 AM]: Cancel=Cancel
7-5-2008[12:58:24 AM]: DESCRIPTION=Select the language for this installation from the choices below.
7-5-2008[12:58:24 AM]: OK=OK
7-5-2008[12:58:24 AM]: TITLE=Choose Setup Language
7-5-2008[12:58:24 AM]: Section: BLS2008INSTALL.msi
7-5-2008[12:58:24 AM]: CacheFolder=Downloaded Installations
7-5-2008[12:58:24 AM]: CacheRoot=28
7-5-2008[12:58:24 AM]: CertKey=BLS2008INSTALL.isc
7-5-2008[12:58:24 AM]: Location=BLS2008INSTALL.msi
7-5-2008[12:58:24 AM]: Type=1
7-5-2008[12:58:24 AM]: Section: Info
7-5-2008[12:58:24 AM]: DiskSpace=8000 ;DiskSpace requirement in KB
7-5-2008[12:58:24 AM]: Name=INTL
7-5-2008[12:58:24 AM]: Version=1.00.000
7-5-2008[12:58:24 AM]: Section: Languages
7-5-2008[12:58:24 AM]: count=1
7-5-2008[12:58:24 AM]: default=409
7-5-2008[12:58:24 AM]: key0=409
7-5-2008[12:58:24 AM]: Section: MsiVersion
7-5-2008[12:58:24 AM]: 2.0.2600.0=SupportOS
7-5-2008[12:58:24 AM]: 3.1.4000.2435=SupportOSMsi30
7-5-2008[12:58:24 AM]: Section: Setup.bmp
7-5-2008[12:58:24 AM]: Type=1
7-5-2008[12:58:24 AM]: Section: Startup
7-5-2008[12:58:24 AM]: CmdLine=
7-5-2008[12:58:24 AM]: DoMaintenance=N
7-5-2008[12:58:24 AM]: DotNetOptionalInstallIfSilent=N
7-5-2008[12:58:24 AM]: EnableLangDlg=N
7-5-2008[12:58:24 AM]: LauncherName=BLS2008INSTALLER.exe
7-5-2008[12:58:24 AM]: LogResults=N
7-5-2008[12:58:24 AM]: OnUpgrade=2
7-5-2008[12:58:24 AM]: PackageCode={C3AB5C60-D791-4079-A059-88333570076A}
7-5-2008[12:58:24 AM]: PackageName=BLS2008INSTALL.msi
7-5-2008[12:58:24 AM]: Product=BLS-2008
7-5-2008[12:58:24 AM]: ProductCode={ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-5-2008[12:58:24 AM]: ProductVersion=20.25.0010
7-5-2008[12:58:24 AM]: RequireExactLangMatch=0404,0804
7-5-2008[12:58:24 AM]: RTLLangs=0401,040d
7-5-2008[12:58:24 AM]: ScriptDriven=2
7-5-2008[12:58:24 AM]: ScriptVer=15.0.0.533
7-5-2008[12:58:24 AM]: SuppressWrongOS=N
7-5-2008[12:58:24 AM]: Section: SupportOS
7-5-2008[12:58:24 AM]: Win2K=1
7-5-2008[12:58:24 AM]: Win95=1
7-5-2008[12:58:24 AM]: Win98=1
7-5-2008[12:58:24 AM]: WinME=1
7-5-2008[12:58:24 AM]: WinNT4SP6=1
7-5-2008[12:58:24 AM]: Section: SupportOSMsi11
7-5-2008[12:58:24 AM]: Win95=1
7-5-2008[12:58:24 AM]: Win98=1
7-5-2008[12:58:24 AM]: WinNT4SP3=1
7-5-2008[12:58:24 AM]: Section: SupportOSMsi12
7-5-2008[12:58:24 AM]: Win95=1
7-5-2008[12:58:24 AM]: Win98=1
7-5-2008[12:58:24 AM]: WinME=1
7-5-2008[12:58:24 AM]: WinNT4SP3=1
7-5-2008[12:58:24 AM]: Section: SupportOSMsi30
7-5-2008[12:58:24 AM]: Win2003Server=1
7-5-2008[12:58:24 AM]: Win2KSP3=1
7-5-2008[12:58:24 AM]: WinXP=1
7-5-2008[12:58:24 AM]: Section: Win2003Server
7-5-2008[12:58:24 AM]: BuildNo=2600
7-5-2008[12:58:24 AM]: MajorVer=5
7-5-2008[12:58:24 AM]: MinorVer=2
7-5-2008[12:58:24 AM]: MinorVerMax=3
7-5-2008[12:58:24 AM]: PlatformId=2
7-5-2008[12:58:24 AM]: Section: Win2K
7-5-2008[12:58:24 AM]: BuildNo=2195
7-5-2008[12:58:24 AM]: MajorVer=5
7-5-2008[12:58:24 AM]: MinorVer=0
7-5-2008[12:58:24 AM]: MinorVerMax=1
7-5-2008[12:58:24 AM]: PlatformId=2
7-5-2008[12:58:24 AM]: Section: Win2KSP3
7-5-2008[12:58:24 AM]: BuildNo=2195
7-5-2008[12:58:24 AM]: MajorVer=5
7-5-2008[12:58:24 AM]: MinorVer=0
7-5-2008[12:58:24 AM]: MinorVerMax=1
7-5-2008[12:58:24 AM]: PlatformId=2
7-5-2008[12:58:24 AM]: ServicePack=768
7-5-2008[12:58:24 AM]: Section: Win95
7-5-2008[12:58:24 AM]: BuildNo=950
7-5-2008[12:58:24 AM]: MajorVer=4
7-5-2008[12:58:24 AM]: MinorVer=0
7-5-2008[12:58:24 AM]: MinorVerMax=1
7-5-2008[12:58:24 AM]: PlatformId=1
7-5-2008[12:58:24 AM]: Section: Win98
7-5-2008[12:58:24 AM]: BuildNo=1998
7-5-2008[12:58:24 AM]: MajorVer=4
7-5-2008[12:58:24 AM]: MinorVer=10
7-5-2008[12:58:24 AM]: MinorVerMax=11
7-5-2008[12:58:24 AM]: PlatformId=1
7-5-2008[12:58:24 AM]: Section: WinME
7-5-2008[12:58:24 AM]: BuildNo=3000
7-5-2008[12:58:24 AM]: MajorVer=4
7-5-2008[12:58:24 AM]: MinorVer=90
7-5-2008[12:58:24 AM]: MinorVerMax=91
7-5-2008[12:58:24 AM]: PlatformId=1
7-5-2008[12:58:24 AM]: Section: WinNT4SP3
7-5-2008[12:58:24 AM]: BuildNo=1381
7-5-2008[12:58:24 AM]: MajorVer=4
7-5-2008[12:58:24 AM]: MinorVer=0
7-5-2008[12:58:24 AM]: MinorVerMax=1
7-5-2008[12:58:24 AM]: PlatformId=2
7-5-2008[12:58:24 AM]: ServicePack=768
7-5-2008[12:58:24 AM]: Section: WinNT4SP6
7-5-2008[12:58:24 AM]: BuildNo=1381
7-5-2008[12:58:24 AM]: MajorVer=4
7-5-2008[12:58:24 AM]: MinorVer=0
7-5-2008[12:58:24 AM]: MinorVerMax=1
7-5-2008[12:58:24 AM]: PlatformId=2
7-5-2008[12:58:24 AM]: ServicePack=1536
7-5-2008[12:58:24 AM]: Section: WinXP
7-5-2008[12:58:24 AM]: BuildNo=2600
7-5-2008[12:58:24 AM]: MajorVer=5
7-5-2008[12:58:24 AM]: MinorVer=1
7-5-2008[12:58:24 AM]: MinorVerMax=2
7-5-2008[12:58:24 AM]: PlatformId=2
7-5-2008[12:58:24 AM]: Setup returning 0
7-10-2008[01:43:14 AM]: InstallShield setup.exe (Unicode) started, cmdline: /debuglog"C:\Users\Lance Rasmussen\Downloads\Myog.log"
7-10-2008[01:43:14 AM]: Extracting setup.ini...
7-10-2008[01:43:14 AM]: Extracting 'Setup.INI' to C:\Users\LANCER~1\AppData\Local\Temp\{D0E61B27-7177-43DF-94F1-2BBE06E142CB}\Setup.INI
7-10-2008[01:43:14 AM]: Extracting '0x0409.ini' to C:\Users\LANCER~1\AppData\Local\Temp\{D0E61B27-7177-43DF-94F1-2BBE06E142CB}\0x0409.ini
7-10-2008[01:43:14 AM]: Reading setup.ini from C:\Users\LANCER~1\AppData\Local\Temp\{D0E61B27-7177-43DF-94F1-2BBE06E142CB}\Setup.INI
7-10-2008[01:43:15 AM]: Upgrade check: checking product code {ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-10-2008[01:43:15 AM]: Upgrade check: obtained package code {C3AB5C60-D791-4079-A059-88333570076A} from machine, current package code is {C3AB5C60-D791-4079-A059-88333570076A}
7-10-2008[01:43:15 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{D0E61B27-7177-43DF-94F1-2BBE06E142CB}\
7-10-2008[01:43:15 AM]: Extraction of '' failed
7-10-2008[01:43:15 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{D0E61B27-7177-43DF-94F1-2BBE06E142CB}\
7-10-2008[01:43:15 AM]: Extraction of '' failed
7-10-2008[01:43:15 AM]: Extracting 'Setup.bmp' to C:\Users\LANCER~1\AppData\Local\Temp\{D0E61B27-7177-43DF-94F1-2BBE06E142CB}\Setup.bmp
7-10-2008[01:43:15 AM]: Extraction of 'Setup.bmp' failed
7-10-2008[01:43:15 AM]: Default language: 1033, got code page 1252
7-10-2008[01:43:15 AM]: Creating setup dialog...
7-10-2008[01:43:15 AM]: MSI 3.1 to be installed, was not installed with redist package
7-10-2008[01:43:15 AM]: Reboot needed: no
7-10-2008[01:43:15 AM]: Install is basic with InstallScript custom actions
7-10-2008[01:43:20 AM]: Attempting to launch: MSIEXEC.EXE /i "C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi" SETUPEXEDIR="C:\Users\Lance Rasmussen\Downloads" SETUPEXENAME="bls2008installer.exe"
7-10-2008[01:43:41 AM]: Launch result 1, exit code 1602
7-10-2008[01:43:43 AM]: Dumping setup.ini...
7-10-2008[01:43:43 AM]: Section: 0x0409
...
7-10-2008[01:43:43 AM]: Cancel=Cancel
7-10-2008[01:43:43 AM]: DESCRIPTION=Select the language for this installation from the choices below.
7-10-2008[01:43:43 AM]: OK=OK
7-10-2008[01:43:43 AM]: TITLE=Choose Setup Language
7-10-2008[01:43:43 AM]: Section: BLS2008INSTALL.msi
7-10-2008[01:43:43 AM]: CacheFolder=Downloaded Installations
7-10-2008[01:43:43 AM]: CacheRoot=28
7-10-2008[01:43:43 AM]: CertKey=BLS2008INSTALL.isc
7-10-2008[01:43:43 AM]: Location=BLS2008INSTALL.msi
7-10-2008[01:43:43 AM]: Type=1
7-10-2008[01:43:43 AM]: Section: Info
7-10-2008[01:43:43 AM]: DiskSpace=8000 ;DiskSpace requirement in KB
7-10-2008[01:43:43 AM]: Name=INTL
7-10-2008[01:43:43 AM]: Version=1.00.000
7-10-2008[01:43:43 AM]: Section: Languages
7-10-2008[01:43:43 AM]: count=1
7-10-2008[01:43:43 AM]: default=409
7-10-2008[01:43:43 AM]: key0=409
7-10-2008[01:43:43 AM]: Section: MsiVersion
7-10-2008[01:43:43 AM]: 2.0.2600.0=SupportOS
7-10-2008[01:43:43 AM]: 3.1.4000.2435=SupportOSMsi30
7-10-2008[01:43:43 AM]: Section: Setup.bmp
7-10-2008[01:43:43 AM]: Type=1
7-10-2008[01:43:43 AM]: Section: Startup
7-10-2008[01:43:43 AM]: CmdLine=
7-10-2008[01:43:43 AM]: DoMaintenance=N
7-10-2008[01:43:43 AM]: DotNetOptionalInstallIfSilent=N
7-10-2008[01:43:43 AM]: EnableLangDlg=N
7-10-2008[01:43:43 AM]: LauncherName=BLS2008INSTALLER.exe
7-10-2008[01:43:43 AM]: LogResults=N
7-10-2008[01:43:43 AM]: OnUpgrade=2
7-10-2008[01:43:43 AM]: PackageCode={C3AB5C60-D791-4079-A059-88333570076A}
7-10-2008[01:43:43 AM]: PackageName=BLS2008INSTALL.msi
7-10-2008[01:43:43 AM]: Product=BLS-2008
7-10-2008[01:43:43 AM]: ProductCode={ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-10-2008[01:43:43 AM]: ProductVersion=20.25.0010
7-10-2008[01:43:43 AM]: RequireExactLangMatch=0404,0804
7-10-2008[01:43:43 AM]: RTLLangs=0401,040d
7-10-2008[01:43:43 AM]: ScriptDriven=2
7-10-2008[01:43:43 AM]: ScriptVer=15.0.0.533
7-10-2008[01:43:43 AM]: SuppressWrongOS=N
7-10-2008[01:43:43 AM]: Section: SupportOS
7-10-2008[01:43:43 AM]: Win2K=1
7-10-2008[01:43:43 AM]: Win95=1
7-10-2008[01:43:43 AM]: Win98=1
7-10-2008[01:43:43 AM]: WinME=1
7-10-2008[01:43:43 AM]: WinNT4SP6=1
7-10-2008[01:43:43 AM]: Section: SupportOSMsi11
7-10-2008[01:43:43 AM]: Win95=1
7-10-2008[01:43:43 AM]: Win98=1
7-10-2008[01:43:43 AM]: WinNT4SP3=1
7-10-2008[01:43:43 AM]: Section: SupportOSMsi12
7-10-2008[01:43:43 AM]: Win95=1
7-10-2008[01:43:43 AM]: Win98=1
7-10-2008[01:43:43 AM]: WinME=1
7-10-2008[01:43:43 AM]: WinNT4SP3=1
7-10-2008[01:43:43 AM]: Section: SupportOSMsi30
7-10-2008[01:43:43 AM]: Win2003Server=1
7-10-2008[01:43:43 AM]: Win2KSP3=1
7-10-2008[01:43:43 AM]: WinXP=1
7-10-2008[01:43:43 AM]: Section: Win2003Server
7-10-2008[01:43:43 AM]: BuildNo=2600
7-10-2008[01:43:43 AM]: MajorVer=5
7-10-2008[01:43:43 AM]: MinorVer=2
7-10-2008[01:43:43 AM]: MinorVerMax=3
7-10-2008[01:43:43 AM]: PlatformId=2
7-10-2008[01:43:43 AM]: Section: Win2K
7-10-2008[01:43:43 AM]: BuildNo=2195
7-10-2008[01:43:43 AM]: MajorVer=5
7-10-2008[01:43:43 AM]: MinorVer=0
7-10-2008[01:43:43 AM]: MinorVerMax=1
7-10-2008[01:43:43 AM]: PlatformId=2
7-10-2008[01:43:43 AM]: Section: Win2KSP3
7-10-2008[01:43:43 AM]: BuildNo=2195
7-10-2008[01:43:43 AM]: MajorVer=5
7-10-2008[01:43:43 AM]: MinorVer=0
7-10-2008[01:43:43 AM]: MinorVerMax=1
7-10-2008[01:43:43 AM]: PlatformId=2
7-10-2008[01:43:43 AM]: ServicePack=768
7-10-2008[01:43:43 AM]: Section: Win95
7-10-2008[01:43:43 AM]: BuildNo=950
7-10-2008[01:43:43 AM]: MajorVer=4
7-10-2008[01:43:43 AM]: MinorVer=0
7-10-2008[01:43:43 AM]: MinorVerMax=1
7-10-2008[01:43:43 AM]: PlatformId=1
7-10-2008[01:43:43 AM]: Section: Win98
7-10-2008[01:43:43 AM]: BuildNo=1998
7-10-2008[01:43:43 AM]: MajorVer=4
7-10-2008[01:43:43 AM]: MinorVer=10
7-10-2008[01:43:43 AM]: MinorVerMax=11
7-10-2008[01:43:43 AM]: PlatformId=1
7-10-2008[01:43:43 AM]: Section: WinME
7-10-2008[01:43:43 AM]: BuildNo=3000
7-10-2008[01:43:43 AM]: MajorVer=4
7-10-2008[01:43:43 AM]: MinorVer=90
7-10-2008[01:43:43 AM]: MinorVerMax=91
7-10-2008[01:43:43 AM]: PlatformId=1
7-10-2008[01:43:43 AM]: Section: WinNT4SP3
7-10-2008[01:43:43 AM]: BuildNo=1381
7-10-2008[01:43:43 AM]: MajorVer=4
7-10-2008[01:43:43 AM]: MinorVer=0
7-10-2008[01:43:43 AM]: MinorVerMax=1
7-10-2008[01:43:43 AM]: PlatformId=2
7-10-2008[01:43:43 AM]: ServicePack=768
7-10-2008[01:43:43 AM]: Section: WinNT4SP6
7-10-2008[01:43:43 AM]: BuildNo=1381
7-10-2008[01:43:43 AM]: MajorVer=4
7-10-2008[01:43:43 AM]: MinorVer=0
7-10-2008[01:43:43 AM]: MinorVerMax=1
7-10-2008[01:43:43 AM]: PlatformId=2
7-10-2008[01:43:43 AM]: ServicePack=1536
7-10-2008[01:43:43 AM]: Section: WinXP
7-10-2008[01:43:43 AM]: BuildNo=2600
7-10-2008[01:43:43 AM]: MajorVer=5
7-10-2008[01:43:43 AM]: MinorVer=1
7-10-2008[01:43:43 AM]: MinorVerMax=2
7-10-2008[01:43:43 AM]: PlatformId=2
7-10-2008[01:43:43 AM]: Setup returning 1602
7-10-2008[01:44:02 AM]: InstallShield setup.exe (Unicode) started, cmdline: /debuglog"C:\Users\Lance Rasmussen\Downloads\Myog.log"
7-10-2008[01:44:02 AM]: Extracting setup.ini...
7-10-2008[01:44:02 AM]: Extracting 'Setup.INI' to C:\Users\LANCER~1\AppData\Local\Temp\{ADF6FC67-1C6A-4C03-B2BD-62634819DBAF}\Setup.INI
7-10-2008[01:44:02 AM]: Extracting '0x0409.ini' to C:\Users\LANCER~1\AppData\Local\Temp\{ADF6FC67-1C6A-4C03-B2BD-62634819DBAF}\0x0409.ini
7-10-2008[01:44:02 AM]: Reading setup.ini from C:\Users\LANCER~1\AppData\Local\Temp\{ADF6FC67-1C6A-4C03-B2BD-62634819DBAF}\Setup.INI
7-10-2008[01:44:02 AM]: Upgrade check: checking product code {ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-10-2008[01:44:02 AM]: Upgrade check: obtained package code {C3AB5C60-D791-4079-A059-88333570076A} from machine, current package code is {C3AB5C60-D791-4079-A059-88333570076A}
7-10-2008[01:44:02 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{ADF6FC67-1C6A-4C03-B2BD-62634819DBAF}\
7-10-2008[01:44:02 AM]: Extraction of '' failed
7-10-2008[01:44:02 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{ADF6FC67-1C6A-4C03-B2BD-62634819DBAF}\
7-10-2008[01:44:02 AM]: Extraction of '' failed
7-10-2008[01:44:02 AM]: Extracting 'Setup.bmp' to C:\Users\LANCER~1\AppData\Local\Temp\{ADF6FC67-1C6A-4C03-B2BD-62634819DBAF}\Setup.bmp
7-10-2008[01:44:02 AM]: Extraction of 'Setup.bmp' failed
7-10-2008[01:44:02 AM]: Default language: 1033, got code page 1252
7-10-2008[01:44:02 AM]: Creating setup dialog...
7-10-2008[01:44:02 AM]: MSI 3.1 to be installed, was not installed with redist package
7-10-2008[01:44:02 AM]: Reboot needed: no
7-10-2008[01:44:02 AM]: Install is basic with InstallScript custom actions
7-10-2008[01:44:07 AM]: Attempting to launch: MSIEXEC.EXE /i "C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi" SETUPEXEDIR="C:\Users\Lance Rasmussen\Downloads" SETUPEXENAME="bls2008installer.exe"
7-10-2008[01:44:27 AM]: Launch result 1, exit code 0
7-10-2008[01:44:29 AM]: Dumping setup.ini...
7-10-2008[01:44:29 AM]: Section: 0x0409
...
7-10-2008[01:44:29 AM]: Cancel=Cancel
7-10-2008[01:44:29 AM]: DESCRIPTION=Select the language for this installation from the choices below.
7-10-2008[01:44:29 AM]: OK=OK
7-10-2008[01:44:29 AM]: TITLE=Choose Setup Language
7-10-2008[01:44:29 AM]: Section: BLS2008INSTALL.msi
7-10-2008[01:44:29 AM]: CacheFolder=Downloaded Installations
7-10-2008[01:44:29 AM]: CacheRoot=28
7-10-2008[01:44:29 AM]: CertKey=BLS2008INSTALL.isc
7-10-2008[01:44:29 AM]: Location=BLS2008INSTALL.msi
7-10-2008[01:44:29 AM]: Type=1
7-10-2008[01:44:29 AM]: Section: Info
7-10-2008[01:44:29 AM]: DiskSpace=8000 ;DiskSpace requirement in KB
7-10-2008[01:44:29 AM]: Name=INTL
7-10-2008[01:44:29 AM]: Version=1.00.000
7-10-2008[01:44:29 AM]: Section: Languages
7-10-2008[01:44:29 AM]: count=1
7-10-2008[01:44:29 AM]: default=409
7-10-2008[01:44:29 AM]: key0=409
7-10-2008[01:44:29 AM]: Section: MsiVersion
7-10-2008[01:44:29 AM]: 2.0.2600.0=SupportOS
7-10-2008[01:44:29 AM]: 3.1.4000.2435=SupportOSMsi30
7-10-2008[01:44:29 AM]: Section: Setup.bmp
7-10-2008[01:44:29 AM]: Type=1
7-10-2008[01:44:29 AM]: Section: Startup
7-10-2008[01:44:29 AM]: CmdLine=
7-10-2008[01:44:29 AM]: DoMaintenance=N
7-10-2008[01:44:29 AM]: DotNetOptionalInstallIfSilent=N
7-10-2008[01:44:29 AM]: EnableLangDlg=N
7-10-2008[01:44:29 AM]: LauncherName=BLS2008INSTALLER.exe
7-10-2008[01:44:29 AM]: LogResults=N
7-10-2008[01:44:29 AM]: OnUpgrade=2
7-10-2008[01:44:29 AM]: PackageCode={C3AB5C60-D791-4079-A059-88333570076A}
7-10-2008[01:44:29 AM]: PackageName=BLS2008INSTALL.msi
7-10-2008[01:44:29 AM]: Product=BLS-2008
7-10-2008[01:44:29 AM]: ProductCode={ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-10-2008[01:44:29 AM]: ProductVersion=20.25.0010
7-10-2008[01:44:29 AM]: RequireExactLangMatch=0404,0804
7-10-2008[01:44:29 AM]: RTLLangs=0401,040d
7-10-2008[01:44:29 AM]: ScriptDriven=2
7-10-2008[01:44:29 AM]: ScriptVer=15.0.0.533
7-10-2008[01:44:29 AM]: SuppressWrongOS=N
7-10-2008[01:44:29 AM]: Section: SupportOS
7-10-2008[01:44:29 AM]: Win2K=1
7-10-2008[01:44:29 AM]: Win95=1
7-10-2008[01:44:29 AM]: Win98=1
7-10-2008[01:44:29 AM]: WinME=1
7-10-2008[01:44:29 AM]: WinNT4SP6=1
7-10-2008[01:44:29 AM]: Section: SupportOSMsi11
7-10-2008[01:44:29 AM]: Win95=1
7-10-2008[01:44:29 AM]: Win98=1
7-10-2008[01:44:29 AM]: WinNT4SP3=1
7-10-2008[01:44:29 AM]: Section: SupportOSMsi12
7-10-2008[01:44:29 AM]: Win95=1
7-10-2008[01:44:29 AM]: Win98=1
7-10-2008[01:44:29 AM]: WinME=1
7-10-2008[01:44:29 AM]: WinNT4SP3=1
7-10-2008[01:44:29 AM]: Section: SupportOSMsi30
7-10-2008[01:44:29 AM]: Win2003Server=1
7-10-2008[01:44:29 AM]: Win2KSP3=1
7-10-2008[01:44:29 AM]: WinXP=1
7-10-2008[01:44:29 AM]: Section: Win2003Server
7-10-2008[01:44:29 AM]: BuildNo=2600
7-10-2008[01:44:29 AM]: MajorVer=5
7-10-2008[01:44:29 AM]: MinorVer=2
7-10-2008[01:44:29 AM]: MinorVerMax=3
7-10-2008[01:44:29 AM]: PlatformId=2
7-10-2008[01:44:29 AM]: Section: Win2K
7-10-2008[01:44:29 AM]: BuildNo=2195
7-10-2008[01:44:29 AM]: MajorVer=5
7-10-2008[01:44:29 AM]: MinorVer=0
7-10-2008[01:44:29 AM]: MinorVerMax=1
7-10-2008[01:44:29 AM]: PlatformId=2
7-10-2008[01:44:29 AM]: Section: Win2KSP3
7-10-2008[01:44:29 AM]: BuildNo=2195
7-10-2008[01:44:29 AM]: MajorVer=5
7-10-2008[01:44:29 AM]: MinorVer=0
7-10-2008[01:44:29 AM]: MinorVerMax=1
7-10-2008[01:44:29 AM]: PlatformId=2
7-10-2008[01:44:29 AM]: ServicePack=768
7-10-2008[01:44:29 AM]: Section: Win95
7-10-2008[01:44:29 AM]: BuildNo=950
7-10-2008[01:44:29 AM]: MajorVer=4
7-10-2008[01:44:29 AM]: MinorVer=0
7-10-2008[01:44:29 AM]: MinorVerMax=1
7-10-2008[01:44:29 AM]: PlatformId=1
7-10-2008[01:44:29 AM]: Section: Win98
7-10-2008[01:44:29 AM]: BuildNo=1998
7-10-2008[01:44:29 AM]: MajorVer=4
7-10-2008[01:44:29 AM]: MinorVer=10
7-10-2008[01:44:29 AM]: MinorVerMax=11
7-10-2008[01:44:29 AM]: PlatformId=1
7-10-2008[01:44:29 AM]: Section: WinME
7-10-2008[01:44:29 AM]: BuildNo=3000
7-10-2008[01:44:29 AM]: MajorVer=4
7-10-2008[01:44:29 AM]: MinorVer=90
7-10-2008[01:44:29 AM]: MinorVerMax=91
7-10-2008[01:44:29 AM]: PlatformId=1
7-10-2008[01:44:29 AM]: Section: WinNT4SP3
7-10-2008[01:44:29 AM]: BuildNo=1381
7-10-2008[01:44:29 AM]: MajorVer=4
7-10-2008[01:44:29 AM]: MinorVer=0
7-10-2008[01:44:29 AM]: MinorVerMax=1
7-10-2008[01:44:29 AM]: PlatformId=2
7-10-2008[01:44:29 AM]: ServicePack=768
7-10-2008[01:44:29 AM]: Section: WinNT4SP6
7-10-2008[01:44:29 AM]: BuildNo=1381
7-10-2008[01:44:29 AM]: MajorVer=4
7-10-2008[01:44:29 AM]: MinorVer=0
7-10-2008[01:44:29 AM]: MinorVerMax=1
7-10-2008[01:44:29 AM]: PlatformId=2
7-10-2008[01:44:29 AM]: ServicePack=1536
7-10-2008[01:44:29 AM]: Section: WinXP
7-10-2008[01:44:29 AM]: BuildNo=2600
7-10-2008[01:44:29 AM]: MajorVer=5
7-10-2008[01:44:29 AM]: MinorVer=1
7-10-2008[01:44:29 AM]: MinorVerMax=2
7-10-2008[01:44:29 AM]: PlatformId=2
7-10-2008[01:44:29 AM]: Setup returning 0
7-10-2008[01:45:25 AM]: InstallShield setup.exe (Unicode) started, cmdline: /debuglog"C:\Users\Lance Rasmussen\Downloads\Myog.log"
7-10-2008[01:45:25 AM]: Extracting setup.ini...
7-10-2008[01:45:25 AM]: Extracting 'Setup.INI' to C:\Users\LANCER~1\AppData\Local\Temp\{DDD63902-9477-49ED-A059-7F3E917F31CE}\Setup.INI
7-10-2008[01:45:25 AM]: Extracting '0x0409.ini' to C:\Users\LANCER~1\AppData\Local\Temp\{DDD63902-9477-49ED-A059-7F3E917F31CE}\0x0409.ini
7-10-2008[01:45:25 AM]: Reading setup.ini from C:\Users\LANCER~1\AppData\Local\Temp\{DDD63902-9477-49ED-A059-7F3E917F31CE}\Setup.INI
7-10-2008[01:45:26 AM]: Upgrade check: checking product code {ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-10-2008[01:45:26 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{DDD63902-9477-49ED-A059-7F3E917F31CE}\
7-10-2008[01:45:26 AM]: Extraction of '' failed
7-10-2008[01:45:26 AM]: Extracting '' to C:\Users\LANCER~1\AppData\Local\Temp\{DDD63902-9477-49ED-A059-7F3E917F31CE}\
7-10-2008[01:45:26 AM]: Extraction of '' failed
7-10-2008[01:45:26 AM]: Extracting 'Setup.bmp' to C:\Users\LANCER~1\AppData\Local\Temp\{DDD63902-9477-49ED-A059-7F3E917F31CE}\Setup.bmp
7-10-2008[01:45:26 AM]: Extraction of 'Setup.bmp' failed
7-10-2008[01:45:26 AM]: Default language: 1033, got code page 1252
7-10-2008[01:45:26 AM]: Creating setup dialog...
7-10-2008[01:45:26 AM]: MSI 3.1 to be installed, was not installed with redist package
7-10-2008[01:45:26 AM]: GetFile: file 'BLS2008INSTALL.msi', ini section 'BLS2008INSTALL.msi', full path '', location 1239660
7-10-2008[01:45:26 AM]: File to get to 'BLS2008INSTALL.msi'
7-10-2008[01:45:26 AM]: Getting file from setup.exe
7-10-2008[01:45:26 AM]: Extracting 'BLS2008INSTALL.msi' to C:\Users\LANCER~1\AppData\Local\Temp\{DDD63902-9477-49ED-A059-7F3E917F31CE}\BLS2008INSTALL.msi
7-10-2008[01:45:29 AM]: Reboot needed: no
7-10-2008[01:45:29 AM]: Copying file for cache to C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi
7-10-2008[01:45:29 AM]: Install is basic with InstallScript custom actions
7-10-2008[01:45:29 AM]: Install is basic with InstallScript custom actions
7-10-2008[01:45:31 AM]: Attempting to launch: MSIEXEC.EXE /i "C:\Users\Lance Rasmussen\AppData\Local\Downloaded Installations\{C3AB5C60-D791-4079-A059-88333570076A}\BLS2008INSTALL.msi" SETUPEXEDIR="C:\Users\Lance Rasmussen\Downloads" SETUPEXENAME="bls2008installer.exe"
7-10-2008[01:46:37 AM]: Launch result 1, exit code 0
7-10-2008[01:46:39 AM]: Dumping setup.ini...
7-10-2008[01:46:39 AM]: Section: 0x0409
........
7-10-2008[01:46:39 AM]: DESCRIPTION=Select the language for this installation from the choices below.
7-10-2008[01:46:39 AM]: OK=OK
7-10-2008[01:46:39 AM]: TITLE=Choose Setup Language
7-10-2008[01:46:39 AM]: Section: BLS2008INSTALL.msi
7-10-2008[01:46:39 AM]: CacheFolder=Downloaded Installations
7-10-2008[01:46:39 AM]: CacheRoot=28
7-10-2008[01:46:39 AM]: CertKey=BLS2008INSTALL.isc
7-10-2008[01:46:39 AM]: Location=BLS2008INSTALL.msi
7-10-2008[01:46:39 AM]: Type=1
7-10-2008[01:46:39 AM]: Section: Info
7-10-2008[01:46:39 AM]: DiskSpace=8000 ;DiskSpace requirement in KB
7-10-2008[01:46:39 AM]: Name=INTL
7-10-2008[01:46:39 AM]: Version=1.00.000
7-10-2008[01:46:39 AM]: Section: Languages
7-10-2008[01:46:39 AM]: count=1
7-10-2008[01:46:39 AM]: default=409
7-10-2008[01:46:39 AM]: key0=409
7-10-2008[01:46:39 AM]: Section: MsiVersion
7-10-2008[01:46:39 AM]: 2.0.2600.0=SupportOS
7-10-2008[01:46:39 AM]: 3.1.4000.2435=SupportOSMsi30
7-10-2008[01:46:39 AM]: Section: Setup.bmp
7-10-2008[01:46:39 AM]: Type=1
7-10-2008[01:46:39 AM]: Section: Startup
7-10-2008[01:46:39 AM]: CmdLine=
7-10-2008[01:46:39 AM]: DoMaintenance=N
7-10-2008[01:46:39 AM]: DotNetOptionalInstallIfSilent=N
7-10-2008[01:46:39 AM]: EnableLangDlg=N
7-10-2008[01:46:39 AM]: LauncherName=BLS2008INSTALLER.exe
7-10-2008[01:46:39 AM]: LogResults=N
7-10-2008[01:46:39 AM]: OnUpgrade=2
7-10-2008[01:46:39 AM]: PackageCode={C3AB5C60-D791-4079-A059-88333570076A}
7-10-2008[01:46:39 AM]: PackageName=BLS2008INSTALL.msi
7-10-2008[01:46:39 AM]: Product=BLS-2008
7-10-2008[01:46:39 AM]: ProductCode={ED090E86-5C7D-464A-A79F-D29BBDB7C759}
7-10-2008[01:46:39 AM]: ProductVersion=20.25.0010
7-10-2008[01:46:39 AM]: RequireExactLangMatch=0404,0804
7-10-2008[01:46:39 AM]: RTLLangs=0401,040d
7-10-2008[01:46:39 AM]: ScriptDriven=2
7-10-2008[01:46:39 AM]: ScriptVer=15.0.0.533
7-10-2008[01:46:39 AM]: SuppressWrongOS=N
7-10-2008[01:46:39 AM]: Section: SupportOS
7-10-2008[01:46:39 AM]: Win2K=1
7-10-2008[01:46:39 AM]: Win95=1
7-10-2008[01:46:39 AM]: Win98=1
7-10-2008[01:46:39 AM]: WinME=1
7-10-2008[01:46:39 AM]: WinNT4SP6=1
7-10-2008[01:46:39 AM]: Section: SupportOSMsi11
7-10-2008[01:46:39 AM]: Win95=1
7-10-2008[01:46:39 AM]: Win98=1
7-10-2008[01:46:39 AM]: WinNT4SP3=1
7-10-2008[01:46:39 AM]: Section: SupportOSMsi12
7-10-2008[01:46:39 AM]: Win95=1
7-10-2008[01:46:39 AM]: Win98=1
7-10-2008[01:46:39 AM]: WinME=1
7-10-2008[01:46:39 AM]: WinNT4SP3=1
7-10-2008[01:46:39 AM]: Section: SupportOSMsi30
7-10-2008[01:46:39 AM]: Win2003Server=1
7-10-2008[01:46:39 AM]: Win2KSP3=1
7-10-2008[01:46:39 AM]: WinXP=1
7-10-2008[01:46:39 AM]: Section: Win2003Server
7-10-2008[01:46:39 AM]: BuildNo=2600
7-10-2008[01:46:39 AM]: MajorVer=5
7-10-2008[01:46:39 AM]: MinorVer=2
7-10-2008[01:46:39 AM]: MinorVerMax=3
7-10-2008[01:46:39 AM]: PlatformId=2
7-10-2008[01:46:39 AM]: Section: Win2K
7-10-2008[01:46:39 AM]: BuildNo=2195
7-10-2008[01:46:39 AM]: MajorVer=5
7-10-2008[01:46:39 AM]: MinorVer=0
7-10-2008[01:46:39 AM]: MinorVerMax=1
7-10-2008[01:46:39 AM]: PlatformId=2
7-10-2008[01:46:39 AM]: Section: Win2KSP3
7-10-2008[01:46:39 AM]: BuildNo=2195
7-10-2008[01:46:39 AM]: MajorVer=5
7-10-2008[01:46:39 AM]: MinorVer=0
7-10-2008[01:46:39 AM]: MinorVerMax=1
7-10-2008[01:46:39 AM]: PlatformId=2
7-10-2008[01:46:39 AM]: ServicePack=768
7-10-2008[01:46:39 AM]: Section: Win95
7-10-2008[01:46:39 AM]: BuildNo=950
7-10-2008[01:46:39 AM]: MajorVer=4
7-10-2008[01:46:39 AM]: MinorVer=0
7-10-2008[01:46:39 AM]: MinorVerMax=1
7-10-2008[01:46:39 AM]: PlatformId=1
7-10-2008[01:46:39 AM]: Section: Win98
7-10-2008[01:46:39 AM]: BuildNo=1998
7-10-2008[01:46:39 AM]: MajorVer=4
7-10-2008[01:46:39 AM]: MinorVer=10
7-10-2008[01:46:39 AM]: MinorVerMax=11
7-10-2008[01:46:39 AM]: PlatformId=1
7-10-2008[01:46:39 AM]: Section: WinME
7-10-2008[01:46:39 AM]: BuildNo=3000
7-10-2008[01:46:39 AM]: MajorVer=4
7-10-2008[01:46:39 AM]: MinorVer=90
7-10-2008[01:46:39 AM]: MinorVerMax=91
7-10-2008[01:46:39 AM]: PlatformId=1
7-10-2008[01:46:39 AM]: Section: WinNT4SP3
7-10-2008[01:46:39 AM]: BuildNo=1381
7-10-2008[01:46:39 AM]: MajorVer=4
7-10-2008[01:46:39 AM]: MinorVer=0
7-10-2008[01:46:39 AM]: MinorVerMax=1
7-10-2008[01:46:39 AM]: PlatformId=2
7-10-2008[01:46:39 AM]: ServicePack=768
7-10-2008[01:46:39 AM]: Section: WinNT4SP6
7-10-2008[01:46:39 AM]: BuildNo=1381
7-10-2008[01:46:39 AM]: MajorVer=4
7-10-2008[01:46:39 AM]: MinorVer=0
7-10-2008[01:46:39 AM]: MinorVerMax=1
7-10-2008[01:46:39 AM]: PlatformId=2
7-10-2008[01:46:39 AM]: ServicePack=1536
7-10-2008[01:46:39 AM]: Section: WinXP
7-10-2008[01:46:39 AM]: BuildNo=2600
7-10-2008[01:46:39 AM]: MajorVer=5
7-10-2008[01:46:39 AM]: MinorVer=1
7-10-2008[01:46:39 AM]: MinorVerMax=2
7-10-2008[01:46:39 AM]: PlatformId=2
7-10-2008[01:46:39 AM]: Setup returning 0

Mike Marino
07-10-2008, 05:30 PM
Are you able to repro the error with a simple setup that you can send me?

LanceRas
07-12-2008, 01:20 AM
I'll have to try. I've tried a few simple notepad type installs and they test fine.

My install isn't very complicated. BasicMSI with a few installscript functions.

LanceRas
07-12-2008, 01:21 AM
Also... This is works when using the ANSI setup but doesn't work with the Unicode.

Mike Marino
07-12-2008, 10:22 AM
You do have our IS2009 SP1 right? (We fixed a Unicode Setup.exe issue in SP1)

If your setup is not that big we could try it in house to see if we can repro the issue. Just let me know the best way to get it.

LanceRas
07-13-2008, 03:59 AM
Definately installed SP1, but I will triple check.

Do you need just the script or also the files necessary? I'm using several merge modules of mine, which I can try and weed out to see if problem exists for repro.

Mike Marino
07-13-2008, 12:59 PM
We can look at the built package (instead of trying to build it).

If you have a smaller sample, that repro's the issue, that would be great too.

LanceRas
07-14-2008, 05:00 PM
This is the installer.

Mike Marino
07-14-2008, 11:25 PM
OK I got it. If you need to kill the link you can. I will test it in the morning.

I pulled the link from the post above.

Thanks,
Mike

LanceRas
07-15-2008, 12:50 AM
Thanks Mike. If you need the project or anything else, email me directly or call.

Mike Marino
07-15-2008, 11:56 AM
Send me your conact info to:

mmarino@acresso.com

I have tried the setup on

2 Vista SP1 Utimates.
1 Vista Ultimate.
1 64bit 2008 Server.

All have extracted correctly so I am a bit confused.

Do you see the error right when you run the setup?

Mike Marino
07-15-2008, 03:39 PM
I have found a potential cause for this problem. Can you send me an email address I can send a file for you to test with?

LanceRas
07-16-2008, 03:01 PM
As a follow up....

After applying the hotfix tests provided by Mike, this issue on both Vista machines has been resolved and can be considered closed.

Thanks again for the assistance!

Lance

Mike Marino
07-16-2008, 03:15 PM
Here are the hotfixed files...

Place these files in the folder..

C:\program files\InstallShield\2009\redist\Language Independent\i386

And then rebuild your project.

Michael Forshaw
07-17-2008, 10:50 AM
Mike, thanks for fixing this and posting a hotfix. However, how do we (as other users) know if we need this fix? What are the "potential causes"?

Thanks.

Mike Marino
07-17-2008, 11:15 AM
If you are using the unicode version of Setup.exe, to be safe, I would use this new version. We are looking at rolling this out more formally soon.

However I wanted to get this fix into our user's hands as soon as possible, so I posted it here.

IlkkaV
10-29-2008, 06:20 AM
Is this fix now formally available somewhere? I'm having the same error on Vista Enterprise at the moment and deadlines are getting close.

DebbieL
10-29-2008, 07:55 AM
This fix is included in Service Pack 2 for InstallShield 2009. Here's a link to the KB article that has the download:
http://kb.acresso.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=Q200272

IlkkaV
10-29-2008, 08:02 AM
This fix is included in Service Pack 2 for InstallShield 2009. Here's a link to the KB article that has the download:
http://kb.acresso.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=Q200272

Thanks. Actually the SP2 issue came to my mind shortly after writing the message when I remembered that the problematic build was created by SAB, for which SP2 was not available by the time my actual InstallShield 2009 installation was updated. I downloaded the SAB SP2 and the installation works properly now.