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View Full Version : "Vendor daemon died with status 58" and vendor daemon hanged up.



dengtao
11-16-2007, 02:28 AM
Our customer met a trouble about FLEXnet Publisher v11.1.1, I am not sure this is the same bug with #IOA-000012157, since phenomena is a little different. Could you please provide any advice?

Environment:
OS Win2K(Japanese)
FLEXnet Licensing (v11.1.1 build 23718)

Description:
Customer installed FLEXnet Publisher v11.1.1 as Windows service, and use lmtools to start/stop the service. But 2 days ago, after the customer wanted to start the service after stopped it, license server can't be started successfully. He also found there are no lmgrd.exe left but a vendor daemon process in process manager, which also can't be killed in the process view(must hang up). We can find the error "Vendor daemon died with status 58" from following log file.

......
12:20:22 (lmgrd) TIMESTAMP 11/13/2007
12:25:08 (CAELUM) DEBUG (80) : Set TimeStamp to REG[1]
12:26:09 (CAELUM) DEBUG (77) : TimeStamp From REG[1] 07/11/13 12:25
13:16:04 (CAELUM) OUT: "XXen" user1@aaaaaa
14:09:06 (CAELUM) OUT: "XXen" user3@aaaaaa
16:36:56 (CAELUM) OUT: "XXen" user13@aaaaaa
17:49:56 (CAELUM) IN: "XXen" user5@aaaaaa
18:20:24 (lmgrd) TIMESTAMP 11/13/2007
19:58:14 (CAELUM) OUT: "XXen" user6@aaaaaa
20:06:38 (CAELUM) IN: "XXen" user1@aaaaaa
21:34:43 (CAELUM) IN: "XXen" user10@aaaaaa
21:41:42 (CAELUM) IN: "XXen" user13@aaaaaa
21:46:57 (CAELUM) IN: "XXen" user6@aaaaaa
21:57:50 (CAELUM) IN: "XXen" user3@aaaaaa
0:20:26 (lmgrd) TIMESTAMP 11/14/2007
6:20:29 (lmgrd) TIMESTAMP 11/14/2007
8:50:17 (lmgrd) lmgrd will now shut down all the vendor daemons

8:50:17 (lmgrd) Shutting down CAELUM
8:50:17 (lmgrd) Vendor daemon died with status 58
8:50:17 (lmgrd) Since this is an unknown status, license server
8:50:17 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
8:50:17 (lmgrd) Can't connect to the license server system. Shutdown CAELUM failed.
8:50:17 (lmgrd)
8:51:48 (lmgrd) -----------------------------------------------
8:51:48 (lmgrd) Please Note:
8:51:48 (lmgrd)
8:51:48 (lmgrd) This log is intended for debug purposes only.
8:51:48 (lmgrd) In order to capture accurate license
8:51:48 (lmgrd) usage data into an organized repository,
8:51:48 (lmgrd) please enable report logging. Use Macrovision's
8:51:48 (lmgrd) software license administration solution,
8:51:48 (lmgrd) FLEXnet Manager, to readily gain visibility
8:51:48 (lmgrd) into license usage data and to create
8:51:48 (lmgrd) insightful reports on critical information like
8:51:48 (lmgrd) license availability and usage. FLEXnet Manager
8:51:48 (lmgrd) can be fully automated to run these reports on
8:51:48 (lmgrd) schedule and can be used to track license
8:51:48 (lmgrd) servers and usage across a heterogeneous
8:51:48 (lmgrd) network of servers including Windows NT, Linux
8:51:48 (lmgrd) and UNIX. Contact Macrovision at
8:51:48 (lmgrd) www.macrovision.com for more details on how to
8:51:48 (lmgrd) obtain an evaluation copy of FLEXnet Manager
8:51:48 (lmgrd) for your enterprise.
8:51:48 (lmgrd)
8:51:48 (lmgrd) -----------------------------------------------
8:51:48 (lmgrd)
8:51:48 (lmgrd)
8:51:48 (lmgrd) pid 1244
8:51:48 (lmgrd) Failed to open the TCP port number in the license.
8:55:39 (lmgrd) -----------------------------------------------
8:55:39 (lmgrd) Please Note:
8:55:39 (lmgrd)
8:55:39 (lmgrd) This log is intended for debug purposes only.
8:55:39 (lmgrd) In order to capture accurate license
8:55:39 (lmgrd) usage data into an organized repository,
8:55:39 (lmgrd) please enable report logging. Use Macrovision's
8:55:39 (lmgrd) software license administration solution,
8:55:39 (lmgrd) FLEXnet Manager, to readily gain visibility
8:55:39 (lmgrd) into license usage data and to create
8:55:39 (lmgrd) insightful reports on critical information like
8:55:39 (lmgrd) license availability and usage. FLEXnet Manager
8:55:39 (lmgrd) can be fully automated to run these reports on
8:55:39 (lmgrd) schedule and can be used to track license
8:55:39 (lmgrd) servers and usage across a heterogeneous
8:55:39 (lmgrd) network of servers including Windows NT, Linux
8:55:39 (lmgrd) and UNIX. Contact Macrovision at
8:55:39 (lmgrd) www.macrovision.com for more details on how to
8:55:39 (lmgrd) obtain an evaluation copy of FLEXnet Manager
8:55:39 (lmgrd) for your enterprise.
8:55:39 (lmgrd)
8:55:39 (lmgrd) -----------------------------------------------
.....


Thanks......