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nommos
07-19-2007, 06:52 PM
Hello,

I am having a bit of a problem and would like a little help from the community if possible. I have created a new installshield package that upgrades and existing product. The problem is the existing products last install shield developer created a mess and the uninstall will not function correctly. What I am trying to do is remove the registry key for the Add Remove Programs within Admin studio. I apologize in advance since I am pretty new to using this piece of software. I have tried the following and I just can't get the current build to uninstall the old registry key under the uninstall key.

I have the following under RemoveRegistry:

Root = 2 For HKLM

Key = SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}

Name "-" Just the minus sign nothing else

Component: RemoveRegistry_Component


I really am having problems no matter what I try I am unable to remove the uninstall key from the registry to clean things up on all of our workstations. Would someone please help me out with this? :confused:

I would really appreciate any help or direction. I have also tried vbscript but that also fails. I really would rather use "RemoveRegistry" if possible. But at this point if there is anothe way please help.

Thanks in advance.

N

Cary R
07-20-2007, 11:08 AM
The entries in the table look good to me. Can you post the logfile where you're trying to get this removed? This should display things like the component action state, and the actions that MSI is taking against the registry.

nommos
07-20-2007, 02:34 PM
Yes let me take a look and try to grab the log files for you.

nommos
07-23-2007, 11:17 AM
Here are some of the logs I found on registry keys. It seems it does delete but also reinstalls itself for some reason I think I must have some incorrect keys entries?

MSI (s) (00:40) [10:43:52:740]: Component: RemoveRegistry_Component; Installed: Absent; Request: Local; Action: Local
MSI (s) (00:40) [10:43:52:740]: Component: __RemoveRegistry_Component65; Installed: Null; Request: Local; Action: Local
RemoveRegistryValues: Key: Removing system registry values, Name:


MSI (s) (00:40) [10:43:56:349]: Note: 1: 2262 2: LockPermissions 3: -2147287038


MSI (s) (00:40) [10:43:56:755]: Executing op: ActionStart(Name=RemoveRegistryValues,Description=Removing system registry values,Template=Key: [1], Name: [2])
Action 10:43:56: RemoveRegistryValues. Removing system registry values
MSI (s) (00:40) [10:43:56:755]: Executing op: ProgressTotal(Total=3,Type=1,ByteEquivalent=13200)
MSI (s) (00:40) [10:43:56:755]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E},,BinaryType=0)
MSI (s) (00:40) [10:43:56:755]: Executing op: RegRemoveKey()
RemoveRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name:
MSI (s) (00:40) [10:43:56:755]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E} 3: 2
MSI (s) (00:40) [10:43:56:755]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89},,BinaryType=0)
MSI (s) (00:40) [10:43:56:755]: Executing op: RegRemoveKey()
RemoveRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}, Name:
MSI (s) (00:40) [10:43:56:755]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89} 3: 2
MSI (s) (00:40) [10:43:56:755]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E},,BinaryType=0)
MSI (s) (00:40) [10:43:56:755]: Executing op: RegRemoveKey()
RemoveRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name:
MSI (s) (00:40) [10:43:56:755]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E} 3: 2

WriteRegistryValues: Key: \Software\Classes\Software\Microsoft\Windows\CurrentVersion\Deployment, Name: OnlineAppQuotaUsageEstimate, Value: hex(11):1C,9D,01,00,00,00,00,00
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483647,Key=Software\Classes\Software\Microsoft\Windows\CurrentVersion\Deployment,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name=OnlineAppQuotaUsageEstimate,Value=hex(11):1C,9D,01,00,00,00,00,00,)
WriteRegistryValues: Key: \Software\Classes\Software\Microsoft\Windows\CurrentVersion\Deployment, Name: OnlineAppQuotaUsageEstimate, Value: hex(11):1C,9D,01,00,00,00,00,00
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483647,Key=Software\Shortcuts,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name={3B33AF04-B3DE-43EE-895B-3481900665C9},,)
WriteRegistryValues: Key: \Software\Shortcuts, Name: {3B33AF04-B3DE-43EE-895B-3481900665C9}, Value:
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\yourapp.Exe,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name=Path,Value=C:\Program Files\IDX,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\yourapp.Exe, Name: Path, Value: C:\Program Files\IDX
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483646,Key=SYSTEM\CurrentControlSet\Services\eeCtrl\Parameters,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name=Version,Value=hex(11):64,00,00,00,02,00,6B,00,)
WriteRegistryValues: Key: \SYSTEM\CurrentControlSet\Services\eeCtrl\Parameters, Name: Version, Value: hex(11):64,00,00,00,02,00,6B,00
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name=Lcwfont Regular (TrueType),Value=LCWFONTS.TTF,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts, Name: Lcwfont Regular (TrueType), Value: LCWFONTS.TTF
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name=Lcwfont2 Regular (TrueType),Value=LCWFONTS2.TTF,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts, Name: Lcwfont2 Regular (TrueType), Value: LCWFONTS2.TTF
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\ASP.NET\2.0.50727.0,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name=LastInstallTime,Value=hex(11):A0,AA,7C,BB,66,F8,C6,01,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\ASP.NET\2.0.50727.0, Name: LastInstallTime, Value: hex(11):A0,AA,7C,BB,66,F8,C6,01
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\ASP.NET,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(Name=LastInstallTime,Value=hex(11):74,82,AF,0B,2D,41,C5,01,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\ASP.NET, Name: LastInstallTime, Value: hex(11):74,82,AF,0B,2D,41,C5,01
MSI (s) (00:40) [10:44:00:224]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\IDX\LastWord Client for Java - Standalone\3.0,,BinaryType=0)
MSI (s) (00:40) [10:44:00:224]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\IDX\LastWord Client for Java - Standalone\3.0, Name: , Value:
MSI (s) (00:40) [10:44:00:240]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E},,BinaryType=0)
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=DisplayName,Value=LCJ,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: DisplayName, Value: LCJ
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=Language,Value=#1033,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: Language, Value: #1033
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=Version,Value=#16777216,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: Version, Value: #16777216
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=WindowsInstaller,Value=#1,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: WindowsInstaller, Value: #1
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=VersionMinor,Value=#0,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: VersionMinor, Value: #0
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=VersionMajor,Value=#1,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: VersionMajor, Value: #1
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=URLUpdateInfo,Value=http://www.yourcompany.com/updateinfo,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: URLUpdateInfo, Value: http://www.yourcompany.com/updateinfo
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=URLInfoAbout,Value=http://www.yourcompany.com,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: URLInfoAbout, Value: http://www.yourcompany.com
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=SystemComponent,Value=#1,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: SystemComponent, Value: #1
MSI (s) (00:40) [10:44:00:240]: Executing op: RegAddValue(Name=EstimatedSize,Value=#16324,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: EstimatedSize, Value: #16324
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=Readme,Value=#%Readme.txt,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: Readme, Value: #%Readme.txt
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=Publisher,Value=Your Company Name,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: Publisher, Value: Your Company Name
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=NoRemove,Value=#1,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: NoRemove, Value: #1
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=NoModify,Value=#1,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: NoModify, Value: #1
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=InstallSource,Value=C:\DOCUME~1\ITTEMP~1.OLY\LOCALS~1\Temp\_isE6\,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: InstallSource, Value: C:\DOCUME~1\ITTEMP~1.OLY\LOCALS~1\Temp\_isE6\
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=Contact,Value=Customer Support Department,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: Contact, Value: Customer Support Department
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: , Value:
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=AuthorizedCDFPrefix,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: AuthorizedCDFPrefix, Value:
MSI (s) (00:40) [10:44:00:255]: Executing op: RegAddValue(Name=Comments,Value=Your Comments,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: Comments, Value: Your Comments
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=HelpLink,Value=#%http://www.yourcompany.com/help,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: HelpLink, Value: #%http://www.yourcompany.com/help
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=DisplayVersion,Value=1.00.0000,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: DisplayVersion, Value: 1.00.0000
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=InstallDate,Value=20070719,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: InstallDate, Value: 20070719
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=InstallLocation,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D402728E-28D1-49A9-90C4-1BF22BCEFE0E}, Name: InstallLocation, Value:
MSI (s) (00:40) [10:44:00:271]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89},,BinaryType=0)
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}, Name: , Value:
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=DisplayName,Value=LastWord Client for Java - Standalone,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}, Name: DisplayName, Value: LastWord Client for Java - Standalone
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=UninstallString,Value=RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}\setup.exe" ,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}, Name: UninstallString, Value: RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}\setup.exe"
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=LogFile,Value=C:\Program Files\InstallShield Installation Information\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}\setup.ilg,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}, Name: LogFile, Value: C:\Program Files\InstallShield Installation Information\{AE9908A6-AC46-11D4-80E2-00C04F63AA89}\setup.ilg
MSI (s) (00:40) [10:44:00:271]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E},,BinaryType=0)
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: , Value:
MSI (s) (00:40) [10:44:00:271]: Executing op: RegAddValue(Name=AuthorizedCDFPrefix,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: AuthorizedCDFPrefix, Value:
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=DisplayName,Value=Carecast 3.03 Standalone for Java - Update,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: DisplayName, Value: Carecast 3.03 Standalone for Java - Update
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=Version,Value=#50528256,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: Version, Value: #50528256
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=Language,Value=#1033,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: Language, Value: #1033
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=WindowsInstaller,Value=#1,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: WindowsInstaller, Value: #1
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=VersionMinor,Value=#3,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: VersionMinor, Value: #3
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=VersionMajor,Value=#3,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: VersionMajor, Value: #3
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=URLUpdateInfo,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: URLUpdateInfo, Value:
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=UninstallString,Value=#%MsiExec.exe /I{3FD78087-0921-4010-8569-9BEF7F9D787E},)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: UninstallString, Value: #%MsiExec.exe /I{3FD78087-0921-4010-8569-9BEF7F9D787E}
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=Size,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: Size, Value:
MSI (s) (00:40) [10:44:00:287]: Executing op: RegAddValue(Name=EstimatedSize,Value=#11731,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: EstimatedSize, Value: #11731
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=Readme,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: Readme, Value:
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=ModifyPath,Value=#%MsiExec.exe /I{3FD78087-0921-4010-8569-9BEF7F9D787E},)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: ModifyPath, Value: #%MsiExec.exe /I{3FD78087-0921-4010-8569-9BEF7F9D787E}
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=InstallSource,Value=\\1msms03\install$\SMS\LCJ3\,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: InstallSource, Value: \\1msms03\install$\SMS\LCJ3\
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=InstallLocation,Value=C:\,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: InstallLocation, Value: C:\
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=HelpTelephone,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: HelpTelephone, Value:
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=InstallDate,Value=20070718,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: InstallDate, Value: 20070718
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=HelpLink,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: HelpLink, Value:
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=Contact,Value=Your PC Support Specialist,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: Contact, Value: Your PC Support Specialist
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=DisplayVersion,Value=3.03,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: DisplayVersion, Value: 3.03
MSI (s) (00:40) [10:44:00:302]: Executing op: RegAddValue(Name=Comments,Value=Special thanks to Chadd Justsen, Ron Greer, and Steve Weston for their constructive input.,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3FD78087-0921-4010-8569-9BEF7F9D787E}, Name: Comments, Value: Special thanks to Chadd Justsen, Ron Greer, and Steve Weston for their constructive input.
MSI (s) (00:40) [10:44:00:318]: Executing op: RegOpenKey(Root=-2147483646,Key=SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall,,BinaryType=0)
MSI (s) (00:40) [10:44:00:318]: Executing op: RegAddValue(,,)
WriteRegistryValues: Key: \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, Name: , Value:

nommos
07-23-2007, 11:59 AM
Ok I think I may have figured it out. I now have install shield removing the old keys on install. Now the problem is after the keys are deleted they are still showing up in Add/Remove Programs as dead links. They show but there is not add or remove button just says rarely used...:confused:

At least I am getting somewhere now... Any ideas how I would clean these dead keys up?

Cary R
07-23-2007, 01:03 PM
It could be that there's some other location in the registry where some of this gets stored. I would search for references to {D402728E-28D1-49A9-90C4-1BF22BCEFE0E} to see if anything comes up.

On 64 bit systems, I do know that the 64 bit portion of the registry maintains some Uninstall information in another location. So this could certainly be something similar.

nommos
07-23-2007, 04:03 PM
It could be that there's some other location in the registry where some of this gets stored. I would search for references to {D402728E-28D1-49A9-90C4-1BF22BCEFE0E} to see if anything comes up.

On 64 bit systems, I do know that the 64 bit portion of the registry maintains some Uninstall information in another location. So this could certainly be something similar.

Yes sorry for the late reply I did do a search and did in fact find the other keys that needed to be removed. Everything works perfect. Thanks for the reply. :D