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Holger_G
05-24-2007, 02:08 AM
Hi.

I just wanted to download IS 2008 through the maintenance plan, but I run into trouble. The download did not begin a multiple times an now the download site reports that I´ve exceeded the download limit of 5.

-Nick

ChrisPage
05-24-2007, 09:05 AM
Nick,

If you contact our technical support with your customer information and let them know that you are having download problems, they can work with you to ensure that you are able to get InstallShield 2008 downloaded.

Regards,
Chris

Holger_G
05-24-2007, 09:13 AM
Thanks Chris,

I´ve contacted them already.....hope they can reset it for me.

alastair.camero
05-24-2007, 09:29 AM
I'm also trying to download InstallShield 2008 premium evaluation from the link I got when I put my details in, and it keeps timing out.

Is there a problem with capacity at the moment?

esiemiat
05-25-2007, 03:58 PM
I am also having trouble with the download. I had to contact support for a different link.

LanceRas
05-25-2007, 04:21 PM
As long as you disable popup blockers before downloading, you should be good.

esiemiat
05-25-2007, 04:22 PM
I did and added the site to my trusted site list, but it still would not work. All I got was a small window that I could not resize to read what it said.

Holger_G
05-29-2007, 08:42 AM
Still got no reply from Macrovision Maintenance plan support.

esiemiat
05-29-2007, 08:48 AM
When did you contact them. I know they closed early on Friday.

Holger_G
05-29-2007, 09:26 AM
When did you contact them. I know they closed early on Friday.

Thursday morning.

aditko
06-05-2007, 09:39 AM
I also get a very small message box that won't resize.