View Full Version : Reinstall and Serial Number Validation

04-19-2007, 04:00 PM
When I uninstall my app and try to reinstall, I enter the Serial Number, click on next, and I get the error:

"File: 'c:\Docume~1\owner\locals~1\temp\SNValidate.dll' can not be found. Make sure the file is on the target system and installed correctly."

It works great the first time or with an upgrade install, but do one uninstall and on the next install it gives the error message and dies.

The file is not there.

HELP! I have spent days of time I don't have on this.

I contacted tech support and they said that I am out of warantee and they want an absurd amount of money to give me a workaround for this bug in their software.


04-20-2007, 01:41 PM
The problem is that when InstallShield uninstalls, it wipes out the MSVCR80.dll, whether it installed it or not.

I recompiled ValidateSN.dll with embedded run-time libraries and now everything works.