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noglets
04-17-2007, 08:34 AM
Hi

I'm fairly new to Installshield Express so I may be missing something here, but when I try to uninstall (from Control Panel/Add remove Programs) an installation that I created with Installshield Express 12, the Uninstall process says its successful, but none of the files or shortcust are actually removed.

Any idea why that might be?

TsungH
04-19-2007, 08:39 PM
Are you testing it on a clean machine? In any case, you will want to get a verbose uninstallation log for more info.

Ed Rosenberg
04-23-2007, 11:07 AM
Noglet, just wondering if you've been able to resolve this, as I have the same problem. I have an install that works just fine, as does the uninstall. A second install just adds another file the the folder created by the first. That runs fine.

The problem I'm having is that once the second install is run, neither uninstall will work.

TsungH
04-26-2007, 09:01 PM
Get verbose uninstallation log for both installers. Log will shed light on why uninstallation is not behaving expectedly.