View Full Version : Help with InstallShield

07-05-2006, 08:50 AM
I have Install, InstallShield 12 in my computer everything works fine but when I try to Install the Merge Module for Crystal Report Send me a message That said That InstallShield X it not Install in the computer

can you suggest me how to fix that thing. :mad:

Mike Marino
07-05-2006, 01:17 PM
Do you get this message when you are trying to install the Merge Modules on your development system?

If that is true, can you tell me the URL you got the installer from? It sounds like an old Merge Module installer for a previous version of our product.

07-07-2006, 08:57 AM
I download fro your web the Merge Module and doesn't work another think is that I Install the InstallShield 12 and MSI object 12 that are 234 MB but when I use Visual Basic send me an Erroor 133

How can I fix it

Mike Marino
07-07-2006, 10:25 AM
In the IDE, go to the Tools menu ahnd Select "Check For Updates".

You should get the InstallShield Update Manager.

Download "InstallShield 12 MSI Objects"

I think that will get you what you need.

07-07-2006, 01:23 PM
I download one that it Instalshield MSI12 object and Merge Module that it 298 MB and I isntall it

Now I am Trying with the MSI 12 object scrip that it 576 MB but really I do't know what to do if this doesn't work

Mike Marino
07-07-2006, 01:54 PM
I think you are downloading the installer for a previous version of our product.

If you do not want to download the Merge Modules using the update service use the following links:







That should get you the right ones.

07-07-2006, 02:13 PM
I download from the site that you put it in the last post So All that I download it from Macrovision.com and I Select the type in this case InstallShiled windows and then select Verison 12 and put me all the object reference to instalklshield 12

07-07-2006, 02:24 PM
Did that fix the issue?

Debbie Landers
Macrovision Corporation

07-07-2006, 02:46 PM
The probelm is that I used Crystal Report 8 so I need The merge Module I suppose that MSI 12 Object and Merge have it, but when I used Wizard for visual basic send me that I don't have Crystal32.ocx and other OCx need it for Crystal, I download the MSI 12 objct that is 298 MB and send me the error now I will Try with 576 MB that I download To know what happen

07-07-2006, 02:55 PM
I do not see an InstallShield 12 download that is 298 MB. Where did you obtain the 298-MB download?

I do not think that the 576 MB is the one that you want. The 576 MB download is InstallShield 12 InstallScript Objects Templates, and I don't think that it includes Crystal Reports.

Debbie Landers
Macrovision Corporation

07-07-2006, 02:57 PM
One more question: What project type are you using? Basic MSI? InstallScript? or InstallScript MSI?

Debbie Landers
Macrovision Corporation

07-07-2006, 03:25 PM
I suppost That I was Making Mistake with kind of project I used one that it for default InstallScript Today I will Try with Basic MSI

and I will Let you know What Happen thanks pal....

I was thinking that Installshield Doesn't work but may be it me the problem

it suppose that Installscript it very diferent to Basic MSI

Tomorrow I will Tell you..

07-07-2006, 03:30 PM
Using an InstallScript project is fine. For that type of project, you need to actually obtain a different InstallShield 12 download: You need to download and install the InstallShield 12 InstallScript Legacy Objects download. That is the download that has the Crystal Reports 8 object for InstallScript projects.

If you are using a Basic MSI project and you want to add the Crystal Reports 8 object, you need to download and isntall the InstallShield 12 MSI Objects download.

Debbie Landers
Macrovision Corporation

07-07-2006, 03:42 PM
Now I am Download Installshield12 Legacy that what I need because I never download that one just 234MB object and 576 MB installshieldinstallscriptobjecttemplates.exe

Now I will Try with this No need the installshieldinstallscriptobjecttemplates.exe that is 576 MB

07-07-2006, 03:44 PM
If you are using an InstallScript project, you may want to download and install any of the following packages:

InstallShield 12 InstallScript Legacy Objects--This update includes legacy InstallScript objects that do not ship with InstallShield 12. InstallScript objects in this update include Access 97, BDE 5.11, Crystal Reports 8, DAO 3.5, DAO 3.6, DCOM 95 1.3, DCOM Configuration, DCOM Deployment, DirectX 7.0a,8.0,8.0a,8.1, Jet 3.51, JRE 1.4.2, MDAC 2.1,2.5,2.6,2.7, MS .NET Framework 1.0, MSDE 1.0, MSI 1.2 Engine, ODBC 3.51, OLE DB 2.1, RDO 2.0, VB5 Runtime, and VB Remote Server Deployment.
InstallShield 12 InstallScript Objects--This update includes InstallScript objects that do not ship with InstallShield 12. InstallScript objects in this update include Crystal Reports 8.5, DirectX 9, Jet 4.0, JRE 1.5, MDAC 2.8, MFC Runtime, MS .NET Framework 1.1, MSDE 2000, MSI 2.0 Engine, NT Services, Palm OS, VB6 Runtime, and Windows CE.

Note that the above downloads are not used in Basic MSI projects or InstallScript MSI projects.

If you are using a Basic MSI project or an InstallScript MSI project, you may want to download and install any of the following packages:

InstallShield 12 MSI Objects--This package includes additional Merge Modules and MSI objects that do not ship with InstallShield 12. Included in this package are the following merge modules/MSI objects: Access 97, Access 2000, Crystal Reports 8 & 8.5, DAO 3.5, DAO 3.6, DCOM 95, Direct X 8 & 9, Jet 3.51, Jet 4.0, MDAC 2.5,2.6,2.7 & 2.8, MSDE 1.0, MSDE 2000, OLE DB 2.1, VBScript Runtime, and Windows Scripting Host 5.6.
InstallShield 12 MSI Setup Prerequisites--This update contains the MSI setup prerequisite files that were not provided with the InstallShield 12 product. Setup prerequisites in this update include IE 6.0, Jet 4.0 SP8, JRE 1.4.2, JRE 5.0, MDAC 2.8, Oracle 10g, and Windows Management Instrumentation client.

I hope that helps.

Debbie Landers
Macrovision Corporation

07-07-2006, 03:57 PM
Now I think That I am Clear about, so I will install the second option that you give me last post, I apreciate your help....

I will Tell you After what Happend