View Full Version : How to get help?

11-18-2005, 04:17 AM
Could anyone advice me on where and how you should write on these forums to get someone from Installshield to answer?
I'm having a problem that seems to be a bug in InstallShiled 11 Basic MSI Projects. I thought posting here was the right idea, but it seems not.
My thread can be found here:
Am I doing something wrong or do you need to subscribe to some special place to know if the product you bought is bugged!?

/ Annika

11-18-2005, 11:02 AM
I was told to submit bugs here:

I've reported a few bugs on the forum, too, but no response. I haven't tried via the form.

11-18-2005, 02:37 PM
Thanx, I'll try that. Not gonna get my hopes up too much, but worth a try!

11-18-2005, 05:24 PM
I am also looking for a place where I can email them and they'll get back to me ... I went to http://support.macrovision.com and tried to sign up for an account but no response yet ... any other ideas?