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View Full Version : Setup Files not extracted on minor upgrade



njones_blah
10-27-2005, 02:47 PM
When running a minor upgrade, none of our support files are being extracted. Specifically, our eula.rtf file isn't extracting, so we get an empty license dialog on upgrade. Support files are extracted and used as expected on first install.

Our installer is an InstallScript MSI single-exe with 7 euro language + english as the default (Installshield 11 Premier).

I've seen a couple of other old threads with similar issues:
This one seems dead on (a bug reported in IS 7.03):
(http://community.installshield.com/showthread.php?t=95410)

We have reproduced the missing-support-files-on-upgrade problem on both English and Swedish versions of XP, so this 10.5 bug about english-default support files doesn't seem to apply... ( http://community.installshield.com/showthread.php?t=143041 )

Any help would be appreciated; I'm investigating the workarounds suggested in the 7.03 bug thread.