View Full Version : Problem with submitting support request

08-19-2005, 11:06 AM
Every time I attempt to submit a new Macrovision support request...this is what I get:

Unable to add data for form mvCF Support Incident Entry.
(-2147467259: Method '~' of object '~' failed)

We only have web/email support, which means a telephone call doesn't work (I've tried).

08-21-2005, 11:07 AM
(If it still happens, you might try reporting the problem here: www.installshield.com/feedback...)

08-23-2005, 03:45 AM
I got the same error and then I emailed support@macrovision.com instead. They added my request to eService.