View Full Version : "The download failed. Would you like to try again?". Crystal

08-10-2004, 05:59 PM
I seem to be completely unable to download the Crystal merge modules (either the non SP1 or the SP1 ones). Some of them come down, then I get a download failed message. I've tried downloading them from a link I found on your website, ran the install but InstallShield still insists I haven't got them.

Solution? Crystal is hard enough to get working without this!


Mike Marino
08-12-2004, 08:41 PM
1. Go explorer to the Express install location: ("C:\Program Files\InstallShield X Express")
2. Open the folder "Objects" and remove the file "CrystalReports85SP.Msm" if it exists
3. Go back ot the install location.
4. Open the ObjectGallery Folder and place the {A45B4719-8518-4f26-A59E-75953F618F6C}.ini attached to this post in place of the existing version.
5. Re-download.

This should fix the problem, please let me know if it does not.