View Full Version : Upgrade from IS8->ISX and setup aborts after STATUSEX

07-19-2004, 01:23 AM
Hi, I have upgraded our setup from InstallShield 8.0 to InstallShield X. Its an InstallScript project.

When we run the setup now, the dialog that gets called from StatusEx simply disappears, followed by a 1628 error.

We had a look at the install log and compared it to the IS8.0 one and it fails to write the line for Generating Script: OnMoving.

Does anyone have any ideas how to troubleshoot this problem.


07-19-2004, 01:33 AM
Ahh bugger, its a known problem:

Workorder #1-O49KG.

Man I swear I have no luck with this product, Been from Installshield 7/8 -> 9.0 which we needed to fix a problem with Major Upgrade Rollback...then we found that you couldnt have a InstallShield 9.0 product on the same machine as a IS8.0 product so that pretty much made our purchase a waste a money since we couldnt use it. Then we got IS X and now our setup just bums out at the STATUSEX screen.

Why must this be fixed in a service pack can't this be fixed in a patch, surely its critical enough to warrent this urgency!!