View Full Version : Setup window disappears on one user's machine when starting Install

07-14-2004, 09:11 AM

I'm running into a problem with one user when running the setup.exe file generated by Install Shield Express (I've installed the software using the Setup.exe on 5 other workstations successfully).

I double click on the Setup routine and the InstallShield Wizard shows starting up but the Welcome window never appears. We tried to reboot and retry the install but that does not work. We do not get any error message but the Setup does not want to seem to run.

Is there any steps I can take to get additional information on what the problem might be? I've tried a simpler setup program that only copies a few files etc. and it has the same sypmtoms.

Thanks for any help you can provide,