View Full Version : big problems

06-02-2004, 03:15 PM
i didnt know where to post this. i get this same problem any time i install any installshield installer or any .MSI script.

anything you name it that uses the installshild installer.

i see this.

i looked every where. no one has a answer to this. please help me

06-02-2004, 03:39 PM
Take a look at http://consumer.installshield.com/kb.asp?id=Q108340.

06-02-2004, 03:46 PM
Originally posted by Mike_W
Take a look at http://consumer.installshield.com/kb.asp?id=Q108340.

tryed all that then i get the other problems and the .msi file to fix the problem stell dosnt fix it. infact its broken it self

06-04-2004, 07:44 PM
Did you try deleting the following folder:
<Common Files>\InstallShield\Professional
and rerunning your setup?

Brandon Lowe
06-09-2004, 04:19 PM
Does this message pop up right when they start the install?
We had something close to that with one of our customers.
Turns out this customer had installed Crystal Reports designer and that install had changed all the rights to the registry so that only the system account could do anything. Even the admin account could not do anything. Seagate has a fix for this that corrected the registry rights. This fix has to be run with the scheduler so it is run with the system account. You cannot log in as admin to fix it.

Good Luck