View Full Version : BUG - Custom Setup x Billboard

Sérgio Brito
10-19-2001, 12:54 PM
If I use a billboard, in the Custom Setup form, the menu used to choose how a feature is installed has a strange behavior:

- the features sometimes disapear;
- the menu sometimes erase the Custom Setup form.

How can I use a billboard and still use CustomSetup form?

10-23-2001, 08:06 AM
I can't reproduce this.

What version of Express are you using?
What color do you set the background for?
How many features do you have in your project?
What are the dialogs you use?

Sérgio Brito
10-24-2001, 09:04 AM

Have you seen the attached archive? Open it using the Microsoft Paint.
We use the InstallShield Express 3.51.
In this project, we use default color background, and default dialogs.
Please, open the attached archive with Paint.


10-25-2001, 08:27 AM
This looks like a problem with repainting. But it's the first time I have seen it affect the internals of the dialog.

What Operating SYstem does this happen on?
What is the resolution of the screen?
What is the Color Depth of the screen (256 colors, 32 bit colors etc)?

Sérgio Brito
10-29-2001, 11:57 AM

Operating System: Windows 2000 - (Build 2195: Service Pack 1)
Resolution: 800x600
Colors: 16 or 24 bits (both has problems)

As you can see, we use only the default configuration for the features and the billboard.

We still waiting a solution.


10-30-2001, 10:42 AM
I was finally able to reproduce this! Work Order 1-6WVKH has been submitted to address this issue. Thanks for bringing it to our attention!

Sérgio Brito
11-01-2001, 06:26 AM
Hi, :confused:

I wish to know what we are using that may cause this problem.
In my opinion, we are using only the standard system and settings and the defaults in the InstallShield.


Sérgio Brito

10-15-2002, 07:38 PM
So I am having this same problem...
what's the fix???