View Full Version : One click install from the web errors

10-17-2001, 11:37 AM
We are receiving the following error

Unable to open the setup. Error code -2147012889

when the page loads for the one click install from the web.

Any suggestions?

10-18-2001, 08:39 AM
Few Questions:

1. Is the One-Click install configured for Internet Explorer (IE), Netscape or both?
2. What version of IE or Netscape are you trying to run this setup from?
3. Does this error come when you press the "Install" button?
4. If this is on Netscape what does the Java Console show?

10-18-2001, 08:46 AM
The install is configured for both netscape and ie.

The version of ie is 5.5 service pack 2.

The error occurs after the page has loaded but before any user interaction has taken place.


10-18-2001, 09:08 AM
Could you send me the url to where you have this setup uploaded? If you do not want it to show up on this board, send it to chandimar@installShield.com.