View Full Version : Error 1704 during Win98 installation

10-15-2001, 10:02 AM
What do you have in this project? Any Custom Actions? Are you using any merge modules? If so what are they? What happens if you manually run instmsia.exe on that machine and then run your setup? Instmsia.exe will install the Windows Installer on this 98 machine.

"John Bove" <jbove@lasercard.com> wrote in message news:3BC75A4F.4753F007@lasercard.com...
> I'm trying to create an installation for a Windows 98 system. When I
> try my installation, it starts by saying 'configuring windows installer'
> and then it gives me a dialog box with one button 'Restart'. When I
> press this button, the machine reboots. When the reboot occurs, after I
> have logged into the network, the installation resumes and immediately
> shows me an error dialog:
> Error 1704. An installation for Windows Installer is currently
> suspended. You must undo the changes made by that installation to
> continue. Do you want to undo those changes?"
> I answer 'Yes' and the system forces me to reboot. On reboot, there is
> no continuation of the installation. If I start over and run my
> installation again from this point, it works.
> How can I avoid having my users get this error? What causes this error?
> The only thing I can find is a reference to this happening while
> installing 'Office'. Its implied that the error happens when the
> suggestion to reboot is not taken and a second installation is begun
> while the first is still in the middle. This is not the case for me.
> Any help would be appreciated.
> - John Bove