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dwloeb
02-26-2004, 02:35 PM
I am attempting to get IS 5.0 SP2. When I click on the Tools/Check for updates item I am told that an update service is already running on my machine. I have rebooted, restarted, etc. but I keep getting this error. When I went to the downloads section on the IS website I am told to use the Tools menu item, no downloadable option is available. Any ideas how to turn off this service that is supposedly running on my machine?

Paul M.
02-26-2004, 03:17 PM
You can download the Service Pack from this link:
http://www.installshield.com/product2/isx/502/default.asp.
I would also recommend uninstalling the version you have and then install from this link.

dwloeb
02-26-2004, 03:30 PM
The web addressed you sent does not work. It yields a "Broken Link" response and asks me to report it.

Paul M.
02-26-2004, 03:31 PM
Unfortunately I punctuated my sentence. You need to remove the "." from the URL.

dwloeb
02-26-2004, 03:47 PM
Thanks. I should have caught that as I have done that in the past myself.