View Full Version : System crash during Uninstallation

11-21-2003, 08:08 AM
I am working on Developer 7.0 with service pack 4.
During uninstallation, system crashes with the IDriver exception and i have to restart the system.
I am facing this problem in windows ME.
During release build , i am building with windows installer version 2.0.
What could be the reason to get this IDriver Exeception.

Is there any solution for this.


12-17-2003, 09:39 AM
You would first want to isolate the behaviour a little further. Log the uninstallation by calling the setup.exe from the command line, include the logging parameters, and select uninstall.

Basic: http://support.installshield.com/kb/view.asp?articleid=Q104807
Standard: http://support.installshield.com/kb/view.asp?articleid=Q105237
Monitor a setup: http://support.installshield.com/kb/view.asp?articleid=Q106954

Also, if there is an error code associated, either in the log or in a message displayed and visible, search for it in both the Help Library and the InstallShield Knowledge Base

KB: http://support.installshield.com/kb/
Help Library: http://helpnet.installshield.com/

If you see a long number with a negative sign (-) in front of it, this number might be translated with the use of the FormatMessage function, Q105739.