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View Full Version : Help with isscript.msi error



nuclearunderpan
11-19-2003, 04:11 PM
I have a customer who can't install isscript. I've had them log the install, but I'm not too adept at reading the log.

Please help

TsungH
11-19-2003, 06:06 PM
You can install Windows Installer SDK from Platform SDK Update (http://www.microsoft.com/msdownload/platformsdk/sdkupdate/). After installation, you will find Windows Installer Verbose Log Analyzer, WiLogUtl.exe, which will help you in understanding the log.

nuclearunderpan
11-24-2003, 04:35 PM
I've downloaded the SDK but can't get anything usefull out of the log evaluator.

The first error is when MSI switches to server:

MSI (c) (50:18): Switching to server: TARGETDIR="F:\" ALLUSERSPROFILE="F:\" INSTALLSHIELD="C:\Program Files\Common Files\InstallShield\" DRIVER="C:\Program Files\Common Files\InstallShield\Driver\" DRIVER_VERSION="C:\Program Files\Common Files\InstallShie
ld\Driver\7\" INSTALLDIR="C:\Program Files\Common Files\" INTEL_32="C:\Program Files\Common Files\InstallShield\Driver\7\Intel 32\" USERPROFILE="F:\" ALLUSERS="1" CLIENTPROCESSID="3664" CLIENTUILEVEL="0" CURRENTDIRECTORY="F:\CD Images\Lexis-Nexis - Oct03"
USERNAME="AOC-Administrator" COMPANYNAME="AOC" SOURCEDIR="F:\CD Images\Lexis-Nexis - Oct03\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="F:\" SECONDSEQUENCE="1" ADDLOCAL=ISScript
MSI (c) (50:18): Back from server. Return value: 1603
MSI (c) (50:18): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
Action ended 13:03:03: ExecuteAction. Return value 3.
MSI (c) (50:18): Doing action: SetupCompleteError
Action start 13:03:03: SetupCompleteError.