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lbhafen
10-21-2003, 03:48 PM
We have a Standard installation built under 7.0.2, and have a customer who can not uninstall our product, they get an "Error -1632, the temp folder is on a drive that is full or inaccessible".

The system is has a single c: drive with 67GB free. We had them run the install with MSI logging turned on and get the following trace. Does anyone have any ideas? The problem occurs whether or not our original CD is installed in the D: drive.

Keith Hafen

******* Product: {7FECEB1D-FC6F-4B83-92F1-1C042E58ADAF}
******* Action:
******* CommandLine: **********
MSI (s) (D8:78): Machine policy value 'DisableUserInstalls' is 0
MSI (s) (D8:78): Warning: Local cached package 'C:\WINNT\Installer\14cf54f.msi' is missing.
MSI (s) (D8:78): User policy value 'SearchOrder' is 'nmu'
MSI (s) (D8:78): User policy value 'DisableMedia' is 0
MSI (s) (D8:78): Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (D8:78): SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (D8:78): SOURCEMGMT: Looking for sourcelist for product {7FECEB1D-FC6F-4B83-92F1-1C042E58ADAF}
MSI (s) (D8:78): SOURCEMGMT: Adding {7FECEB1D-FC6F-4B83-92F1-1C042E58ADAF}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (D8:78): SOURCEMGMT: Now checking product {7FECEB1D-FC6F-4B83-92F1-1C042E58ADAF}
MSI (s) (D8:78): SOURCEMGMT: Media is enabled for product.
MSI (s) (D8:78): SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (D8:78): SOURCEMGMT: Trying media source D:\Unigraphics NX V1.0\.
MSI (s) (D8:78): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (D8:78): Specifed source is already in a list.
MSI (s) (D8:78): User policy value 'SearchOrder' is 'nmu'
MSI (s) (D8:78): Machine policy value 'DisableBrowse' is 0
MSI (s) (D8:78): Machine policy value 'AllowLockdownBrowse' is 0
MSI (s) (D8:78): Adding new sources is allowed.
MSI (s) (D8:78): Set LastUsedSource to: D:\Unigraphics NX V1.0\.
MSI (s) (D8:78): Set LastUsedType to: m.
MSI (s) (D8:78): Set LastUsedIndex to: 1.
MSI (s) (D8:78): SOURCEMGMT: Resolved source to: 'D:\Unigraphics NX V1.0\'
MSI (s) (D8:78): Note: 1: 1336 2: 5 3: C:\WINNT\Installer\
MSI (s) (D8:78): MainEngineThread is returning 1632
MSI (c) (30:A4): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (30:A4): MainEngineThread is returning 1632
=== Verbose logging stopped: 10/21/2003 11:15:36 ===

=== Verbose logging started: 10/21/2003 11:15:36 Build type: SHIP UNICODE 2.00.2600.02 Calling process: C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe ===
=== Logging started: 10/21/2003 11:15:36 ===
Action start 11:15:36: CostInitialize.
Action ended 11:15:36: CostInitialize. Return value 1.
Action start 11:15:36: FileCost.
Action ended 11:15:36: FileCost. Return value 1.
Action start 11:15:36: CostFinalize.
Action ended 11:15:36: CostFinalize. Return value 1.
1: User aborts the installation, ready to launch __OnAbort.
=== Verbose logging stopped: 10/21/2003 11:15:43 ===