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View Full Version : Cannot delete the _IsRes.dll file on the InstallShield Support directory at the end



Dickson Lam
10-01-2003, 05:03 PM
Hi:

I am using the InstallShield Professional 6.31. I got the following message appear at the end of the install:

An installation support file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll' could not be removed.

Access is denied.

I went to that directory and check the file permission on that dll file. Every thing seems to be OK. The file is not read only.

Also, I put a filemon trace to trap the file access activity on the following:

51 1:52:29 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll FILE NOT FOUND Attributes: Error
52 1:52:29 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll FILE NOT FOUND Attributes: Error
53 1:52:29 PM IKernel.exe:6588 OPEN C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll FILE NOT FOUND Options: Open Access: All
54 1:52:29 PM IKernel.exe:6588 OPEN C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll SUCCESS Options: Open Access: All
55 1:52:29 PM IKernel.exe:6588 CLOSE C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll SUCCESS
56 1:52:29 PM IKernel.exe:6588 CLOSE C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll SUCCESS
57 1:52:29 PM IKernel.exe:6588 OPEN C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll SUCCESS Options: Open Access: All
58 1:52:29 PM IKernel.exe:6588 SET INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll SUCCESS FileBasicInformation
59 1:52:29 PM IKernel.exe:6588 CLOSE C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll SUCCESS
60 1:52:29 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS Attributes: A
61 1:52:29 PM IKernel.exe:6588 OPEN C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS Options: Open Access: Execute
62 1:52:29 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS Length: 258048
63 1:52:29 PM IKernel.exe:6588 CLOSE C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS
64 1:52:29 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS Attributes: A
65 1:52:29 PM IKernel.exe:6588 OPEN C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS Options: Open Access: Execute
66 1:52:29 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS Length: 258048
67 1:52:29 PM IKernel.exe:6588 CLOSE C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS
68 1:52:30 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_isres.dll SUCCESS Attributes: A
69 1:52:31 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1E2D6E82-F372-11D3-9DBC-0010A4E34AF5}\_ISRes.dll SUCCESS Attributes: A
70 2:05:25 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll ACCESS DENIED Attributes: Error
71 2:05:25 PM IKernel.exe:6588 OPEN C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll ACCESS DENIED DLS2-CM173-CM6\SQLSvc
72 2:05:25 PM IKernel.exe:6588 OPEN C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll ACCESS DENIED DLS2-CM173-CM6\SQLSvc
73 2:05:25 PM IKernel.exe:6588 QUERY INFORMATION C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{1e2d6e82-f372-11d3-9dbc-0010a4e34af5}\_IsRes.dll ACCESS DENIED Attributes: Error

I can see the access is ok until at the end. The access get denied.
Can someone explain to me why this will happen?

Thanks
Dickson