View Full Version : Uninstall Problems

The Mad Hatter
08-28-2003, 04:15 AM
I'm using 6.31. I have problems uninstalling an upgraded app from add/remove programs. First I install v3.2, then I do an upgrade to v3.3, everything works fine. When I try to uninstall v3.3 the v3.2 setup is run :confused:. The v3.2 setup terminates because there is a later version installed (by design) and nothing is removed.

The setup project is upgraded from IS 6.3 to IS 6.31
Does anyone know how to fix this?
There is no problem when I build the setup in 6.3, but I need XP support.

Please help.


08-28-2003, 05:17 AM
your two programs share a GUID, i.e. they are the 'same' (but different versions) setup.

I think you just need to remove your check for later versions when uninstalling.

There should be one entry in AddRemove programs and that shoudl remove whatever version of your app is installed.

The Mad Hatter
08-28-2003, 06:40 AM
Thanks for the reply,
I want the test to make sure an old version is not installed over a newer one.
I've done some more testing, and found that this problem is caused by supporting more than one language in the setup.
The same problem occurs in both IS 6.3 and 6.31 when I include more than one language in the setup. It works nicely when only one language is included.