View Full Version : help frame doesn't show up

04-25-2003, 11:34 AM
after I started ISMP and click the help button, the browser shows two frames; but the left one is empty, I cannot use search.

Jeff Dillon
04-28-2003, 09:35 AM
What platform?

Most likely your browser does not have a JVM registered to execute applets with.

04-28-2003, 10:06 AM
I am using Win2000 with IBM JDK1.3.1 installed

04-28-2003, 01:23 PM
You need to edit your browser options to enable Java to run the applet. In IE, go to Tools/Internet Options/Advanced and enable Java.

04-29-2003, 08:39 AM
I upgrade the JDK to IBM 1.4.0, change the plug-in to support applet from control panel and IE browser. I can run my test applet but the left frame is still empty.