View Full Version : Problem with Upgrade Install

12-10-2002, 07:55 PM
I have an app that is already distributed. I need to send periodic updates that install over the top of an existing install. I don't want to in any way remove the app, but just install new or updated files.

I've done this in the past with no problem by following the guide in KB article Q105223 (http://support.installshield.com/kb/view.asp?pcode=CLASS350XEE&articleid=Q105223)

When I run a test install, I get a very strange result. The installation acts like it goes through fine. I get to the end telling me that the install is complete. Nothing, however, gets installed. Not a single file.

If, however, I double click on my .msi file to install it, it works exactly as it should.

Anyone have any ideas? I am using Express 3.53. I have followed Q105223 (http://support.installshield.com/kb/view.asp?pcode=CLASS350XEE&articleid=Q105223) implicitly.

Thank you very much.

01-08-2003, 06:09 PM
Express 4.0 has patching functionality which would suit your needs. I would suggest you try the Express 4.0 evaluation version and see for yourself.