View Full Version : Installation on NT4 SP6 by Version 3.0 OF INSTALLSHIELD

09-23-2002, 03:17 AM
We have a problem, when we tried to installe our application on a customer place for NT4. We are getting error (a crash in MSIEXEC) - Dr Watson error. MSIEXEC has 03 process in action at that time.

User can click "OK" and then install the product successfully as well can use.

What can be reason?


09-23-2002, 03:31 PM
Are you using Express 3.53?
Are using the BDE merge module?
Are you using Support files?
Are you using the VBScriptinRuntime merge module?

If so this is a known issue which was fixed in Express 3.54. If you are reluctant to upgrade you can find the hotfixes for these issues in the InstallShield KB articles.