Install Hangs near end Thousands of Leaked MSIHandles

[janscinto]

An install that works on Windows 2000 is attempted on Windows 2003. Near the end of the install the message box remains on the screen and it never terminates. A look at the log where it appears to be going awry shows what appears to be some kind of MSI loop. Can someone suggest a course of action to obtain further diagnostics that may help with this type of an issue? Should I Dump windows, save log files, etc? Thanks:
Here is some log output:

CustomActionSchedule(Action=OnFeaturesInstalled,ActionType=1025,Source=BinaryData,Target=FeaturesInstalled,)
MSI (s) (40:2C): Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI18.tmp, Entrypoint: FeaturesInstalled
MSI (s) (40:5C): Executing op: ActionStart(Name=OnMoved,,)
MSI (s) (40:5C): Executing op: CustomActionSchedule(Action=OnMoved,ActionType=1025,Source=BinaryData,Target=Moved,)
MSI (s) (40:1C): Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI22.tmp, Entrypoint: Moved
MSI (s) (40:5C): Executing op: End(Checksum=0,ProgressTotal=323497)
MSI (s) (40:5C): User policy value 'DisableRollback' is 0
MSI (s) (40:5C): Machine policy value 'DisableRollback' is 0
MSI (s) (40:5C): No System Restore sequence number for this installation.
MSI (s) (40:5C): Unlocking Server
Action ended 10:32:13: InstallFinalize. Return value 1.
MSI (s) (40:5C): Doing action: ISRebootPatchHandler
Action start 10:32:13: ISRebootPatchHandler.
MSI (s) (40:BC): Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI23.tmp, Entrypoint: CheckRebootAndPatch
Action ended 10:32:13: ISRebootPatchHandler. Return value 1.
MSI (s) (40:5C): Doing action: ISSetupFilesCleanup
Action start 10:32:13: ISSetupFilesCleanup.
MSI (s) (40:C8): Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI24.tmp, Entrypoint: SFCleanupEx
1: Standard project type, let scripting engine clean up setup files...skipping action
Action ended 10:32:13: ISSetupFilesCleanup. Return value 1.
MSI (s) (40:5C): Doing action: ISCleanUpSuccess
Action start 10:32:13: ISCleanUpSuccess.
MSI (s) (400): Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI25.tmp, Entrypoint: CleanUp
1: Shutting down the PRC server...
1: MsiServerStartup ends
MSI (s) (40!7C): Leaked MSIHANDLE (64) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (63) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (62) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (61) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (60) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (59) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (58) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (57) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (56) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (55) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (54) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (53) of type 790531 for thread 380
1: RPC server shut down.
MSI (s) (40!7C): Leaked MSIHANDLE (52) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (51) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (50) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (49) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (48) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (47) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (46) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (45) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (44) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (43) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (42) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (41) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (40) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (39) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (38) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (37) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (36) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (35) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (34) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (33) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (32) of type 790531 for thread 380
Action ended 10:32:14: ISCleanUpSuccess. Return value 1.
Action ended 10:32:14: INSTALL. Return value 1.
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (40!7C): Leaked MSIHANDLE (842272) of type 790531 for thread 380
MSI (s) (4

Hi,

I am having same problems as you have. Were you able to resolve the errors you were getting. I am seeing this scenario only on windows 2003

Thanks and appreciate the help!

Sarat

Hi,

I am having same problems as you have. Were you able to resolve the errors you were getting. I am seeing this scenario only on windows 2003

Thanks and appreciate the help!

Sarat

Hello, I am having the same problem on Windows 2003. Have you had any resolution to this issue? It appears that the counter for the Leaked MSIHandle is overwritten with a single value which then quits decrementing.

Roger
SetupOne

[snl222]

Hi

In case you have not downloaded the hotfix for this yet, there is one available. Here is the article about this fix.

http://support.installshield.com/kb/...icleid=Q111000